Lead technical, customer-facing integration engagements for enterprise customers in EMEA, focusing on Ashby ATS integrations with a custom Workday API and other enterprise HCM systems. Responsibilities include defining work, aligning stakeholders, managing project plans and milestones, advising on best practices and technical configurations, and partnering with Product, Engineering, Implementation Specialists, CSMs and Sales Engineers.

Hiring a Solutions Engineer for DACH to work closely with German‑fluent Account Executives on multi‑stakeholder SaaS sales cycles. The role focuses on tailored product demonstrations, facilitating trials, producing RFP responses, building demo infrastructure, and translating customer feedback into product requirements. Remote within the EU and multiple European offices are listed as locations.

Remote (European Union) Strategic Customer Success Manager role owning a book of ~20 strategic enterprise customers (totaling >$2M ARR), focused on driving product adoption, customer health, and long-term value. Requires at least five years of customer success experience in B2B SaaS supporting complex, configurable products and working closely with Sales, Product, Support, and Operations.

Ashby seeks a High Touch Implementation Specialist reporting to the Manager of High Touch Implementations in the Professional Services / Customer Success organization. The role manages end-to-end implementations of Ashby’s SaaS solution for mid-market and smaller enterprise customers (~15 active implementations, 4–8 weeks each), defines scope and project plans, partners cross-functionally, advises on best practices, and supports customer adoption. Remote (US/Canada) aligned to PST or MST timezones; travel under 10%.

Ashby is hiring a Mid-Market (High-Touch) Customer Success Manager to partner with ~60 mid-market customers, drive adoption and long-term value, deliver product trainings and strategic guidance, and collaborate cross-functionally. The role requires at least two years of B2B SaaS Customer Success experience and experience managing a portfolio with ~$1.5M+ total ARR.

Sell complex SaaS to enterprise customers (1,000+ employees) with ownership of pipeline generation, outbound and inbound motion, and full-cycle selling. Role expects closing large ARR deals ($100K+), consistent quota attainment, collaboration with Solutions Engineering, and willingness to travel for customers and company events.

Full-cycle Enterprise Account Executive role focused on winning new enterprise accounts in Eastern and Central time zones (US & Canada). The role emphasizes self-sourced pipeline generation, closing large ($100K+ ARR) deals, consensus-building with executives, collaboration with Solutions Engineering, and occasional travel for customer/on-site events.

The High Touch Implementation Specialist will run 12-15 concurrent 4–8 week implementations, defining scope, aligning stakeholders, and delivering onboarding outcomes. The role requires extensive implementation and project management experience in B2B SaaS, technical proficiency with multi-module systems and data models, change management skills, and up to ~10% travel for customer engagements.

Lead Strategic CSM at Ashby supporting ~20 strategic enterprise customers (total book exceeding $2M ARR). Focus on implementation, product adoption, customer health, cross-functional collaboration, and developing scalable playbooks. Requires 5+ years of B2B SaaS customer success experience.

The Implementation Specialist is responsible for managing and executing multiple complex implementation and onboarding projects concurrently, working directly with strategic enterprise customers to deliver implementation plans, integrations, change management, and best-practice guidance. The role is remote (US and Canada), requires strong technical proficiency with configurable B2B SaaS products, cross-functional collaboration, and up to <10% travel for customer engagements.

Ashby is hiring Product Support Specialists for APAC to own complex SaaS troubleshooting from first report through resolution, communicate technical issues clearly to different audiences, and work on projects (e.g., enablement, workflow automation) that improve the support function. Roles require handling integrations, deep product workflows, B2B customer tickets, and working one weekend day in exchange for a weekday off.

Individual contributor on the Customer Success Strategy & Operations team responsible for designing and implementing processes, segmentation, onboarding, health scoring, and KPIs. Partners with CS leadership, RevOps, Finance, Sales, and Product to deliver reporting, capacity planning, and data-driven recommendations to optimize customer health, retention, and revenue.

Build and own Ashby’s Workforce Management function: forecasting, capacity modeling, global schedule design, SLA-focused coverage planning, dashboards and insights, and cross-functional partnership with Support leadership and operations. Role emphasizes analytical modeling, scenario planning, and people-centered workforce decisions.

Ashby is hiring a Staff Product Designer to work remotely (US/Canada). The role requires 10+ years of product design experience (majority in desktop SaaS). Responsibilities include owning large product features end-to-end, improving IA/navigation/interaction/UI, consolidating and building the design system, producing Figma artifacts, and writing specification documents for stakeholder alignment. The position emphasizes independent design judgment, collaboration with engineers and PMs, occasional user interviews, and operating in a low-meeting, high-autonomy environment.

Ashby is hiring an Account Executive to sell its talent-acquisition software to startups (up to ~100 employees) in the Americas East territory. The role requires managing a high-volume pipeline (15+ opportunities), executing outbound prospecting, running product demonstrations, maintaining CRM data, and collaborating with the sales team. Minimum requirement: 2+ years of full-cycle SaaS sales experience.

Ashby is hiring Product Support Specialists across Europe to own complex SaaS troubleshooting from first report through resolution, including isolating configuration issues, reproducing ambiguous behavior, escalations, and customer communication. The role requires working one weekend day (Tue–Sat or Sun–Thu schedules), participating in team projects (e.g., workflow automation, enablement), and will include a structured onboarding and multi-stage interview process.

Ashby is hiring a Staff Platform Engineer (also listed as Site Reliability Engineer) to own end-to-end infrastructure and developer experience work for a rapidly growing hiring-software product. Responsibilities include building infrastructure-as-code, improving deployment strategies (canaries, feature flags), defining SLOs/SLIs, implementing event-driven/data warehouse infrastructure, and improving monitoring and guardrails for customer data. Tech stack references: TypeScript, Node.js, React, Apollo GraphQL, Postgres, Redis, Datadog, Sentry, and AWS. Role is based in the United Kingdom (multiple cities listed).

Ashby is hiring a Staff Product Engineer based in Canada (remote). The role owns substantial product areas and requires end-to-end delivery: researching competitors, writing product specs, building wireframes, prototyping, and implementing features across the stack. The team uses TypeScript, React, GraphQL, Node.js, Postgres, Redis, CI/CD, and AI-assisted developer tooling. The company meets in person at least twice yearly.

Ashby is hiring a Staff Design Engineer in the United Kingdom to design and implement UI/UX at scale and contribute to the company design system. The role expects strong visual design and engineering skills (minimum proficiency with TypeScript, React, and CSS) and involves building composable components, wireframing, prototyping, and shipping features used by a large user base. The team’s tech stack includes TypeScript, React, GraphQL, Node.js, Postgres, and Redis. The posting describes the interview process (intro, technical/design screens, deep dive) and highlights rapid shipping, ownership of end-to-end projects, and collaboration with product and design.

Senior-level Design Engineer role focused on both high-quality visual design and technical implementation. You will expand and maintain the design system, design and implement UI/UX at scale, and collaborate with product and engineering (TypeScript/React/GraphQL/Node.js/Postgres/Redis stack). The role is based in the EU (multiple countries listed) and the product reaches large numbers of users.