Affinity is hiring a Senior AI Engineer for its AI Platform team to design and build LLM-powered systems (RAG pipelines, LLM agents, retrieval and ranking) and scalable ML infrastructure. The role requires 5+ years of software engineering and/or ML experience, hands-on production LLM work, experience with vector/graph databases, embeddings, document chunking, evaluation metrics, and MLOps. Location: Remote (Canada).

Reporting to the VP of Engineering, lead and grow a team responsible for the Relationship Intelligence engine that processes large volumes of interaction data and produces insights and visualizations. Define roadmap with Product and Design, own delivery and reliability, drive architecture and hiring, participate in hands-on development, and champion AI tooling and Agile practices. Required: 8+ years full-stack engineering experience and 3+ years in engineering management/technical leadership.

Join Revenue Operations to own quoting/renewal support for Customer Success, troubleshoot Salesforce and connected tools, build lifecycle processes and automation, create executive reporting on adoption and churn, partner with Product/Data on usage analytics, and support change management. Requires 2–5 years in Revenue/CS/Sales Operations, Salesforce experience, strong Excel/Sheets skills, and familiarity with SaaS metrics.

Affinity is hiring a Senior Product Manager to own a large, business-critical area of its CRM product. Responsibilities include defining roadmap and product strategy, conducting user research and analytics, partnering with design and engineering through discovery and delivery, managing backlog and releases, and identifying AI opportunities to improve CRM workflows. Location: San Francisco, New York, or US Remote. Minimum 5 years of product management experience at a SaaS company. Compensation: base salary range $159,600–$231,000 USD/year.

Affinity is hiring a Senior Product Manager to lead a large, business-critical area of its core CRM product. Responsibilities include defining product strategy and roadmap, conducting user research and data analysis, collaborating with design and engineering through discovery and delivery, managing backlog and releases, and identifying AI opportunities to improve CRM workflows. The role is remote in Canada and requires 5+ years of product management experience at a SaaS company. Reported base salary range is CAD 152,000–190,000. Benefits mentioned include health benefits, an RRSP plan, an education budget/L&D program, and monthly wellness reimbursements.

Role on Affinity's AI Platform team to design, build, and operate production ML systems focused on information extraction, retrieval, and ranking/recommendation. Responsibilities include full ML lifecycle (feature engineering, model selection, deployment, observability), building ranking/recommendation infrastructure, and collaborating with cross-functional teams. Required skills include 5+ years of software/ML engineering experience, Python and modern ML frameworks (PyTorch, Scikit-learn), experience deploying models at scale (streaming and batch), vector/graph databases, and observability/A/B testing for models. Location: San Francisco, New York, or US Remote. Salary: $160k–$235k (base).

Affinity seeks a Senior Machine Learning Engineer for its AI Platform to design and build production ML systems focused on information extraction, retrieval, ranking and recommendations. Responsibilities include full ML lifecycle work (feature engineering, model selection, deployment, observability), collaborating with cross-functional teams, and working with vector/graph databases and modern ML frameworks. The posting lists a base salary range of 160,000–220,000 CAD.

Affinity is hiring a Senior AI Engineer on the AI Platform team to architect, prototype, and deploy LLM-powered systems including RAG pipelines, vector/graph-backed retrieval, multi-agent orchestration, and robust evaluation. The role requires collaborating with ML, data, and software engineers to build scalable production systems, with a minimum of 5 years' relevant experience.