Lead a small, high-touch portfolio of major financial services customers as the post-sales strategic partner. Drive outcomes, executive engagement, renewals and expansion, and coordinate with Solutions Architects, Support, Product, and Engineering. Requires 5+ years in enterprise customer-facing roles and familiarity with security/compliance drivers (SOC 2, FedRAMP, PCI DSS) and domains such as software supply chain security, vulnerability management, DevSecOps, container or application security. Compensation listed up to $200K base plus bonus.

Post-sales Customer Success Manager responsible for onboarding, implementation, adoption, success planning, customer advocacy, issue management, training, and renewal/expansion for enterprise customers. Requires 5+ years in customer-facing enterprise roles and domain knowledge in areas such as supply chain security, DevSecOps, AppSec, containers, cloud (AWS/GCP/Azure), vulnerability management, and regulatory compliance. Remote role based in the United States; base pay up to $160,000 plus bonus.

Chainguard seeks a Senior Customer Success Manager to be the primary post-sales contact for enterprise customers in APJ. The role leads technical onboarding, drives adoption and renewals, coordinates with solutions architects, support, product and engineering, and advocates customer needs internally. Requires 5+ years in enterprise customer-facing roles and relevant domain knowledge in security areas (Supply Chain Security, DevSecOps, AppSec, containers, cloud, vulnerability management). Sydney location preferred; role is remote-first in Australia.

The role is the primary post-sales contact for Enterprise customers, leading technical onboarding, driving adoption, managing issues, and advocating customer needs internally. Requires 3+ years in customer-facing technical roles and domain knowledge in areas such as DevSecOps, supply chain security, containers, cloud, and related security/compliance topics.

Chainguard seeks a Senior Scaled Customer Success Manager to build and execute automated, digital engagement programs (lifecycle emails, in-app guidance, webinars, knowledge base, etc.) that enable customers to onboard, adopt, and realize value at scale. Requires 3+ years in enterprise customer-facing roles and experience with scaled/digital success models; emphasizes operational design, data-driven decision making, and cross-functional collaboration. Compensation listed up to $160K base plus bonus.

Customer Success Manager (Commercial) — primary post-sales contact for commercial accounts. Lead technical onboarding and adoption, manage accounts and stakeholders, collaborate with Solutions Architects, Support, Product and Engineering, provide training, advocate for customer needs, and drive renewals and expansions. Requires 2+ years in customer-facing technical/business roles and domain knowledge in areas such as DevSecOps, supply chain security, containers, cloud, or vulnerability management.

Lead technical implementations and adoption of Chainguard images for Public Sector customers. Collaborate with account teams (AEs, SEs, CSMs) and Product/Engineering to convey customer requirements, ensure image quality, document and test onboarding, and share architecture best practices. Requirements include U.S. citizenship, 4+ years in post-sales supporting Public Sector, 8+ years developing multi-tier applications, strong Kubernetes/Containers and software security experience, familiarity with FedRAMP/NIST 800-53/CMMC, and willingness to travel up to 15%. Compensation up to $195,000 base + bonus + equity.

Lead and mentor a team of Customer Success Managers supporting Enterprise customers across EMEA/APJ. Responsibilities include defining segment strategies, driving retention and expansion, monitoring adoption and health metrics, implementing scalable processes and tooling, and partnering cross-functionally (Sales, Product, Marketing). Requires 4+ years in Customer Success or related roles, prior people management experience, experience with Enterprise/high-ARR segments and high-touch models; background in cybersecurity or DevOps preferred. Role expects candidates to be located in the United Kingdom. Compensation: up to £150,000 base + bonus.

Chainguard is hiring a Senior Customer Success Manager based in Germany (remote). The role is the primary post-sales contact for enterprise customers, leading onboarding, implementation, adoption, success planning, and advocacy. Requires 5+ years in customer-facing enterprise roles and domain knowledge in areas such as supply chain security, DevSecOps, AppSec, cloud, containers, vulnerability management, or related security domains.

Work with Chainguard's partner ecosystem (SIs, resellers, technology partners) to lead technical enablement programs, create partner-facing technical content (integration guides, reference architectures), support post-sales implementations and escalations, and act as a technical liaison to Product and Engineering. Requires experience in partner-facing or post-sales roles, strong software development background (including multi-tier applications), and deep Kubernetes and container expertise. Role is remote (United States) with up to 25% travel.