Lead technical implementations and adoption of Chainguard images for Public Sector customers. Collaborate with account teams (AEs, SEs, CSMs) and Product/Engineering to convey customer requirements, ensure image quality, document and test onboarding, and share architecture best practices. Requirements include U.S. citizenship, 4+ years in post-sales supporting Public Sector, 8+ years developing multi-tier applications, strong Kubernetes/Containers and software security experience, familiarity with FedRAMP/NIST 800-53/CMMC, and willingness to travel up to 15%. Compensation up to $195,000 base + bonus + equity.

Lead and mentor a team of Customer Success Managers supporting Enterprise customers across EMEA/APJ. Responsibilities include defining segment strategies, driving retention and expansion, monitoring adoption and health metrics, implementing scalable processes and tooling, and partnering cross-functionally (Sales, Product, Marketing). Requires 4+ years in Customer Success or related roles, prior people management experience, experience with Enterprise/high-ARR segments and high-touch models; background in cybersecurity or DevOps preferred. Role expects candidates to be located in the United Kingdom. Compensation: up to £150,000 base + bonus.

Chainguard is hiring a Senior Customer Success Manager based in Germany (remote). The role is the primary post-sales contact for enterprise customers, leading onboarding, implementation, adoption, success planning, and advocacy. Requires 5+ years in customer-facing enterprise roles and domain knowledge in areas such as supply chain security, DevSecOps, AppSec, cloud, containers, vulnerability management, or related security domains.

Lead technical implementations and drive adoption of Chainguard images as part of Professional Services within Customer Success. Collaborate with account teams and Product/Engineering, maintain account architecture, test and document images, and support customer onboarding. Requires 4+ years post-sales experience, 8+ years developing multi-tier applications, strong Kubernetes and containers experience, up to 15% travel. Compensation: up to $195,000 base salary plus bonus and equity.

Chainguard is hiring a Senior Solutions Architect on the Professional Services team (Customer Success). The role leads customer implementations and adoption of Chainguard images, partners with account and engineering teams, and acts as a technical customer-facing resource. Requires strong experience with Kubernetes and containers, 8+ years developing multi-tier applications, 4+ years in post-sales/client support, excellent communication, and ability to travel up to 15%. Located in the Central Time Zone; remote-first. Compensation advertised up to $195,000 base plus bonus and equity.

Chainguard seeks a Customer Success Manager to act as the primary post-sales contact for customers across onboarding, implementation, adoption, and value realization. Requires 5+ years in enterprise customer-facing roles (Customer Success, Professional Services, Technical Account Management, or similar) and domain knowledge in areas such as Supply Chain Security, DevSecOps, AppSec, containers, cloud platforms (AWS/GCP/Azure), Linux, vulnerability management, and regulatory compliance. Role is remote with Germany listed as the location.

Chainguard is hiring a remote Enterprise Customer Success Manager to be the primary post-sales contact for commercial customers, leading onboarding, implementation, adoption, and advocacy while working with solutions architects, support, product, engineering and sales. The role requires 2+ years in customer-facing technical/business roles and domain knowledge in areas such as supply chain security, DevSecOps, AppSec, cloud, containers, Linux, and vulnerability management. Compensation is listed up to $130,000 base salary plus bonus.

Remote (US) role managing AMER Technical Support Engineering within a global follow-the-sun organization. Own the L2/L3 escalation boundary, escalation workflows, tooling (including AI/LLM-assisted triage), metrics, and handoffs; coach and develop engineers; collaborate with product and engineering on escalations. Requires 4+ years managing technical support or software engineers and strong Linux/container/Kubernetes technical credibility. Salary range: $140,000–$165,000 USD/year.

Chainguard is hiring a Senior Customer Success Manager to be the primary post-sales contact for enterprise customers, responsible for onboarding, implementation, adoption, value realization, and advocacy. The role requires collaborating with Solutions Architects, Technical Support, Product, Engineering and Sales, and expects 5+ years of enterprise customer-facing experience and relevant domain knowledge in security, DevSecOps, containers, cloud, or related areas.

Chainguard is hiring a Staff Customer Success Manager to act as the strategic business partner for a small, high-touch portfolio of major financial services customers. The role is the primary post-sales contact and focuses on outcome-driven account strategy, executive engagement, onboarding and success planning, renewals/expansion, and cross-functional advocacy. Requires 5+ years in enterprise customer-facing roles and familiarity with security/compliance drivers (SOC 2, FedRAMP, PCI DSS) and domains such as software supply chain security, vulnerability management, DevSecOps, container or application security. Compensation: up to $200K base (plus bonus).

Primary post-sales contact for enterprise customers responsible for onboarding, implementation, adoption, success planning, and advocacy. Works cross-functionally with Solutions Architects, Support, Product and Engineering to drive outcomes, renewals and expansion. Requires 5+ years in enterprise customer-facing roles and domain knowledge in areas such as DevSecOps, Supply Chain Security, AppSec and cloud/container technologies. Compensation: up to $160,000 base + bonus.

Post-sales Customer Success role focused on Federal customers. Responsible for onboarding, implementation, adoption, success planning, customer advocacy, issue resolution, and driving renewals and expansion. Requires collaboration with Solutions Architects, Technical Support, Product, Engineering and Sales. Preferred technical domain experience includes cloud (AWS/GCP/Azure), containers, Linux, supply chain security, DevSecOps, AppSec, vulnerability management and regulatory compliance. 5+ years public sector-facing experience is required.