Hands-on AI Engineer role on GitLab's Enterprise Technology & AI team to diagnose business workflows, design practical AI interventions (LLMs, prompt engineering, RAG, agent patterns), integrate solutions into enterprise systems, and measure outcomes using flow and business metrics. Role is remote (US) and the posted US base salary range is $108,400–$129,600 USD per year.

The Customer Success Architect (EMEA) role at GitLab owns a book of customers to drive adoption, retention, and business outcomes through technical enablement, onboarding, customer success plans, and cross-functional collaboration with Support, Product, Engineering and Services. Requires knowledge of Git, CI/CD, DevSecOps and fluency in German or French.

Lead product strategy, discovery, and delivery for GitLab's custom models and self-hosted AI experiences. Collaborate with engineering and design to define requirements that address infrastructure, configuration, deployment, and hardware considerations; prioritize and communicate roadmaps; and support knowledge transfer as the AI product area grows. Role is remote with a US base salary range provided.

GitLab seeks an Executive Assistant to support the VP of Business Systems, VP of Support, and VP of Data in an all-remote role. Responsibilities include complex calendar management, meeting agendas and prep, travel and visa arrangements, expense processing, onboarding and recruiting coordination, and collaborating with other Executive Assistants. The role emphasizes use of tools (Google Workspace, Slack, Zoom, Navan, Reclaim.ai) and AI to streamline work and synthesize information for leadership.

Lead and develop a distributed operations team supporting Professional Services and Customer Success (CSMA/Success Tiers). Partner with Revenue Technology, Revenue Strategy & Operations, Finance, and Sales to operationalize go-to-market initiatives, improve forecasting and financial processes (margin tracking, rate cards, revenue recognition), and build reporting and tooling integrations (Gainsight, Salesforce, PS PM platforms) to connect delivery to business outcomes.

The Commercial Account Executive will prospect, manage and expand a mid-market territory (accounts ~250–1,999 employees) in Canada, run complex sales cycles using structured methodologies (e.g., MEDDPICC, Command of the Message), collaborate with cross-functional teams (Sales Development, Solutions Consultants, Renewals, Partners), support customer adoption and reduce churn, and participate in forecasting and territory planning. Role is remote but requires location in Canada and willingness to travel to meet customers and attend events.

Sell into and lead strategic/large accounts for GitLab, driving prospecting, opportunity development, account planning, product rollout and adoption. Collaborate with pre- and post-sales, support and channel partners; contribute customer feedback and forecasts. Experience selling into large organizations and strong account management, negotiation and presentation skills are required; familiarity with Git and software development tools is preferred.

GitLab is hiring a Commercial Account Executive for Israel as a remote, full-time role. The position is focused on GitLab's DevSecOps platform (emphasis on developer productivity, security/compliance, and digital transformation). GitLab expects team members to incorporate AI into daily workflows. Benefits and company policies are described in the posting; specific responsibilities, experience requirements, and compensation details are referenced in the company handbook but not listed in the vacancy text.

Own a broad book of business for Greece and Malta, managing the full sales cycle from discovery through close, supporting both new prospects and existing accounts. Collaborate with business development, marketing, technical teams, and customer success; maintain evidence-based pipeline and account plans; contribute win/loss analysis and product feedback. Requires proven software sales experience, negotiation and presentation skills, and willingness to travel per company policy.

Work as a hands-on technical leader building and shipping AI solutions that improve organizational flow and measurable business outcomes. Responsibilities include diagnosing business problems, designing and implementing integrations and AI systems (LLMs, RAG, agents), applying guardrails and evaluation frameworks, and partnering with stakeholders to track adoption and ROI. Role emphasizes systems thinking, production-quality engineering (Python/JS, APIs, CI/CD), and practical prompt/ML engineering.

Lead and develop a distributed team of Solutions Architecture managers to improve win rates through technical evaluations, workshops, demos, and proof-of-concept engagements. Partner with Sales, Partners, Customer Success, Product, and Engineering to align strategy, strengthen executive relationships, and scale operations across the US (remote role).

Hands-on technical leader reporting to the Director, Enterprise AI, responsible for diagnosing business problems, mapping workflows, and delivering AI solutions from discovery through deployment. Focus areas include prompt engineering, LLMs, agentic architectures, system integrations (APIs, GraphQL), CI/CD, and improving organizational flow using flow metrics and business outcomes. Role is remote with an initial focus on Sales, Marketing, and Customer Support systems.

Senior marketing role responsible for shaping and running GitLab's global upsell and expansion campaign portfolio, building frameworks, playbooks, and measurement models, and partnering with Product, Growth, Sales, and regional GTM teams. The role owns analytics, experimentation, budget strategy, and mentors senior campaign managers while representing Global Campaigns in executive forums.

Own the function-level AI strategy: map workflows, prioritise opportunities, prototype and configure AI agents (no-code/low-code), and run adoption and change programmes including a Champion network. Partner with an Enterprise AI engineer for production-grade delivery and technical decisions while measuring and iterating on impact.

GitLab seeks a Senior Contracts Manager to draft, review, and negotiate a wide range of commercial and technology-related agreements tied to high-value transactions. The role partners closely with Sales and Legal, focuses on practical risk assessment, maintains contract records in the contract management system, and creates training, playbooks, and process improvements. Position is strictly US-based (remote) and applicants must be authorized to work in the United States.

Senior product engineering leadership role reporting to the CISO. Responsible for product and service security across GitLab offerings, including secure product design, security platform services (auth, secrets, permissions, audit), vulnerability management, PSIRT, and AI/agentic security strategy. Seeks candidates with experience building and shipping products at high-growth SaaS or AI companies and partnering with Product, Engineering, AI, and Security leaders. Role is remote in the US and requires United States citizenship.

Lead strategic account activity across Brazil for GitLab’s DevSecOps platform, guiding complex enterprise sales cycles from early prospecting through adoption. Work cross-functionally with pre-sales, post-sales, partners, marketing and product, focusing on account plans, customer outcomes, pipeline generation and articulating product value to senior stakeholders. Fluency in English and Portuguese required.

The Customer Success Engineer will provide technical product expertise and best-practice guidance in a pooled, post-sales model—delivering webinars, hands-on labs, office hours, and on-demand engagements; partnering with CSMs, AEs, and Renewals to support implementation, architecture, and adoption across source code management, CI/CD, DevSecOps, and Agile Planning.

Lead day-to-day operations of GitLab's Security Incident Response Team in the Americas: manage and develop incident response engineers, lead high-severity incident command, mature IR processes and runbooks, and coordinate cross-functional mitigations. Role requires hands-on incident response experience (SIEM, DFIR, cloud forensics), use of AI/automation in workflows, availability during US West Coast business hours, and U.S. citizenship.

GitLab is hiring a Commercial Named Account Executive (US West/Central/Mountain timezones) to manage a book of business in the mid-market (250–3,999 employees). The role is remote, quota-bearing, and emphasizes SaaS sales skills (prospecting, pipeline building, forecasting, negotiation, and closing), collaboration with partners and cross-functional teams, and regular customer travel.