Serve as final escalation point for complex, visible client technical issues involving relational databases, SQL, REST/SOAP APIs, Java, Linux/Unix, networking and enterprise systems (Oracle, SAP). Provide advanced troubleshooting, mentor junior staff, maintain shared environments, create knowledge-base content, and participate in on-call rotations. Role is remote in the USA with preference for candidates able to work Pacific Time hours.

Remote US role responsible for preparing and filing 600+ sales and use tax returns monthly for level 1-2 clients using Vertex Indirect Tax Returns (VITR) and electronic filing systems. Duties include reviewing and importing tax data, investigating discrepancies, processing filings and payments, responding to tax authority notices, maintaining compliance documentation, and communicating with clients. Requires 2–5 years of tax processing or related experience, proficiency with Excel/Office, and occasional additional hours during peak periods (typically the 5th–20th of each month).

Serve as the in-house Finance leader for Vertex India, owning month-end close, reconciliations, reporting and consolidation inputs; transition finance operations from an external provider to an in-house model; ensure compliance with US GAAP, India statutory requirements and the Companies Act; coordinate statutory audit, filings, tax and corporate secretarial matters; support Workday ERP implementation and SOX/internal control alignment.

The Tax Processing Assistant II supports tax compliance by preparing, filing, and processing 500–750+ electronic returns and payments monthly, responding to jurisdictional notices (logged in Oracle Service Cloud), corresponding with clients and taxing jurisdictions, creating and maintaining reports, processing incoming mail, and supporting new client setup. Individual contributor role; high school diploma required; 2–4 years of relevant experience. US base salary range listed: $47,000–$61,100/year.

The Inside Sales Representative III is a remote role targeting the US that manages assigned territories to generate and qualify pipeline via outbound prospecting, AI-powered sales tools, phone, email, and social selling. The role partners with Account Executives on territory and account strategies, uses Salesforce and Salesloft, engages Tax/Finance/IT stakeholders, and is expected to meet pipeline/revenue quotas. Approximately 0–25% travel is required. Base salary range listed: $54,400–$70,800 per year.

The Director, Customer Intelligence & Digital Platforms defines and executes the vision, operating model, technology roadmap, and digital engagement ecosystem to scale AI-driven customer success across onboarding, adoption, renewal, expansion, and advocacy. Responsibilities include ownership of Gainsight and the CSS technology ecosystem, customer community strategy, customer intelligence and predictive analytics, AI-enabled workflows and automation, platform governance, and cross-functional transformation. Requires a minimum of 15 years of leadership experience and deep expertise in AI, data architecture, customer success technologies, and enterprise platform strategy.

Responsible for full-cycle enterprise and mid-market SaaS sales (tax and compliance), building pipeline, engaging senior Finance/Tax/IT stakeholders, and collaborating with pre-sales, consulting, partners and customer success. Requires 7+ years B2B SaaS sales experience, strong ERP (SAP) understanding, and fluency in French and English. Posted salary range: €91,300–€118,700 per year.

Vertex is hiring a senior Account Executive to drive new business and territory growth for SaaS tax and compliance solutions across the UK & Ireland. The role focuses on full-cycle consultative sales, building pipeline, engaging senior Finance/Tax/IT stakeholders (CFOs, Heads of Tax, Finance Directors, CIOs), collaborating with pre-sales, consulting and partners, and contributing to European expansion. Requires 7+ years B2B SaaS sales experience, familiarity with ERP-driven organisations (SAP preferred), and fluency in English.

Hands-on principal product management role to translate ambiguous problems into AI product requirements, lead 0→1 discovery and scaled releases, partner with engineering/UX/SMEs, and own AI product quality (evaluation, monitoring, reliability) with a minimum of 6 years' product management experience and 2+ years direct AI experience.

This remote (GBR) senior Account Executive role focuses on generating new revenue by selling Vertex transaction tax and related enterprise SaaS solutions across a defined territory. Responsibilities include GTM and territory planning, outbound campaigns, full new-business sales cycle management, value-based selling, and building relationships with Finance, Tax, IT, Procurement and C‑suite stakeholders. Posted base salary range: £91,600–£119,000 per year.

Responsible for end-to-end model training strategy and data management for Commercial AI products (LLMs and traditional ML). Tasks include fine-tuning LLMs (QLoRA/LoRA/PEFT), building reproducible training pipelines, data governance/versioning, experiment tracking, distributed training and GPU optimization. Requires 12+ years of relevant AI/ML engineering or data engineering experience. US remote role; US base salary range $159,600–$207,500/year.

Lead the design of orchestration and abstraction layers that connect LLMs to tools, data, and sub-agents; build and operate MCP (Model Context Protocol) servers; define tool-surface strategy and multi-agent patterns. Own retrieval/RAG design (chunking, embeddings, vector stores, hybrid search, re-ranking), context-window and memory strategies, routing, observability, evaluation, and security controls. Requires deep hands-on experience with orchestration frameworks and retrieval systems, strong platform/API design skills, and at least 12 years of software/AI engineering experience.

Serve as the principal technical authority in the Commercial AI Center of Excellence to define multi-year technical vision, reference architectures, and standards for AIaaS. Hands-on responsibility across data, model training and fine-tuning, retrieval/RAG, orchestration, evaluation, observability, and production operations, with emphasis on responsible AI, cloud optimization (Azure preferred), and mentoring senior engineers.

Enterprise SaaS sales role focused on generating new revenue by selling Vertex transaction tax solutions across a defined territory. Responsibilities include full new-business sales cycle (prospecting through close), GTM and territory planning, outbound campaigns, engaging senior stakeholders (Finance, Tax, IT, Procurement, C-suite), and using value-based selling to build business cases. Posted annual salary range: €91,100–€118,400.

Responsible for generating new revenue by selling Vertex transaction tax solutions across Benelux, developing GTM and territory plans, and managing the full new-business sales cycle. Requires proven enterprise SaaS sales experience, strong pipeline generation and outbound skills, value-based selling, and the ability to engage senior stakeholders across Finance, Tax, IT, Procurement and C‑suite. Annual salary range provided: €107,400–€139,700.

Enterprise sales role responsible for generating new revenue by selling Vertex transaction tax solutions across a defined territory. Requires proven enterprise SaaS new-business experience, strong pipeline generation and GTM execution, value-based selling to Finance/Tax/IT/Procurement/C-suite stakeholders, and full-cycle sales management from prospecting through close. Annual salary range provided (€91,300–€118,700).

Account Executive (Principal) responsible for generating new revenue by selling Vertex transaction tax solutions within a defined territory. Role requires full-cycle enterprise SaaS sales experience, strong pipeline generation and GTM execution, value-based selling to engage Finance/Tax/IT/Procurement/C-suite stakeholders, and managing complex deals from prospecting through close. Location: Remote - SWE.

Senior Product Security Engineer owning and evolving product security strategy and governance for AI-enabled features. Responsibilities include leading secure-by-design initiatives, threat modeling, secure code reviews, application penetration testing, defining secure design patterns and guardrails, evaluating AI/model risks, and mentoring other security engineers. Requires 5+ years in security with experience applying controls to cloud technologies and Product Security frameworks (e.g., OWASP, CIS, CSA).

Leads end-to-end relationships for high-value accounts, leveraging AI-generated insights and predictive health signals to identify risks and opportunities, drive adoption and renewals, and lead executive engagements. Partners cross-functionally (Sales, Support, Product, R&D, Engineering) and uses tools like Salesforce and Gainsight to document health, engagement, and outcomes.