Manager, Technical Account Management responsible for leading a team that provides technical account support, onboarding, project engagements and consultative practices to drive product adoption and customer loyalty. Role requires a bachelor’s degree or equivalent, a minimum of 5 years related account management experience and at least 3 years of high-level management experience (including within Professional Services, Technical Account Management or consulting). Key duties include developing TAM programs, managing resource utilization and KPIs, resolving escalations, coordinating cross-functional handoffs, and coaching direct reports.

Playlist is hiring a Manager, Technical Program Management (Cyber Security) to lead and grow a team of Security and IT technical program managers, own the cyber and IT program portfolio, and establish operating rhythms for intake, prioritization, resourcing, and reporting. The role requires 6+ years in program management (including 2+ years managing people), experience running security or IT programs, strong technical aptitude, and familiarity with information security frameworks such as NIST, PCI-DSS, or HITRUST. Compensation range in the United States is listed as $131,000 to $175,000 base salary.

Responsible for designing, building, and owning AI-powered automations and backend marketing workflows (using Claude/LLMs, APIs, and no-/low-code tools). Requires 2+ years in revenue/technical operations, fluency in SQL, systems thinking, end-to-end ownership (monitoring, debugging), and cross-functional collaboration. Nice-to-have experience with HubSpot, Braze, or n8n.

Owner of evaluation, forecasting, and reporting for acquisition and retention metrics; analyze channel and geography performance; build dashboards and financial models; design measurement frameworks (e.g., media mix models, incrementality tests); develop business cases and present recommendations to senior stakeholders. Requires 3+ years in FP&A, investment banking, or management consulting, strong Excel and SQL skills, and familiarity with marketing metrics (CPA, LTV, ROI).

ClassPass (Playlist) is hiring a Field Sales Executive to prospect, pitch, and close new merchant partners in the fitness and wellness space. The role is highly field-based (70–80% travel), owns the full sales cycle, and requires experience with Salesforce and sales engagement tools (SalesLoft). Base salary range in the US: $56,400–$76,450.

Responsible for strategy and execution of reactivation and lead-conversion lifecycle programs, running experiments (A/B tests), analyzing engagement and cohort data, managing roadmaps, and partnering with Product, Creative, Analytics and Finance. Requires hands-on use of Braze (or similar), basic SQL, strong Excel and project management skills, and 3+ years in growth/CRM/data-driven marketing.

ClassPass/Playlist seeks a Field Account Executive to prospect, pitch, close, and onboard local merchants in fitness, wellness, and food & beverage across assigned US territories. The role is highly field-based (70–80% national multi-night travel), requires maintaining a disciplined sales pipeline in Salesforce, meeting monthly acquisition quotas, and has expected 3–5 years of outbound field sales experience. Proficiency with Salesforce, SalesLoft, and Microsoft Office is mentioned. Base salary range provided: $56,400–$76,450 per year.

Own the regional partner sales pipeline from prospecting to contract, prioritize in-person (field) meetings supplemented by inside-sales tactics, maintain partner relationships and document activities in Salesforce. Requires 1–2 years of B2B sales experience, local knowledge of Stuttgart, German native-level and secure English skills.

The Field Account Executive will be embedded in the Bilbao market to acquire high-value net-new fitness, wellness or new-vertical partners and grow the partner ecosystem. Responsibilities include in-person outreach (drop-ins, meetings, events), meeting monthly quotas for new venues, maintaining Salesforce records for forecasting and pipeline visibility, negotiating and presenting pitch decks, and traveling across the broader region. Requires 1-2 years of fast-paced B2B sales experience, proven quota attainment, familiarity with the local fitness/wellness industry, and fluency in Spanish and English.

Responsible for managing relationships with boutique fitness and wellness studio partners in Spain (Barcelona), driving revenue and reservation growth, retention, upselling and adoption of ClassPass products. Role involves using Salesforce, analysing partner performance, delivering quarterly business reviews, resolving partner issues and collaborating cross-functionally. Requires fluency in Spanish and English and the right to work in Spain.

ClassPass/Playlist seeks a Field Sales Executive to prospect, pitch, and close local fitness and wellness businesses, own the full sales cycle, and maintain pipeline in Salesforce. Role is highly field-based (70–80% travel) and requires 3–5 years of outbound field sales experience, proficiency with Salesforce and SalesLoft, and a proven track record of exceeding quotas.

Playlist seeks a Growth/Lifecycle Marketing Manager (fixed-term) to drive activation and engagement for the ClassPass Corporate Wellness Program. Responsibilities include owning the lifecycle roadmap, building and QA'ing campaigns end-to-end in Braze, running A/B and multivariate tests, analyzing sign-up and email metrics using SQL and Excel, defining KPIs and reporting, and collaborating with Product, Account Management, and B2B Marketing. Requires 3+ years in lifecycle/CRM/growth roles and hands-on Braze experience.

Responsible for identifying and acquiring new fitness, wellness and health partners and expanding relationships with existing partners in the Düsseldorf region. Owns the sales pipeline from first contact to contract, prioritizes in-person regional meetings (field-first) supplemented by inside-sales tactics, documents activities in Salesforce, and travels regularly within the region. Requires 1–2 years of sales experience, native-level German and strong English skills.

ClassPass/Playlist seeks a Field Sales Executive to build and grow a merchant network in fitness and wellness by prospecting, pitching, and closing new businesses. The role is highly field-based (70–80% travel), owns the full sales cycle, uses Salesforce and SalesLoft, and requires 3–5 years of outbound field sales experience. Base salary range for the U.S. is $56,400–$75,200.

Responsible for acquiring net-new gyms and fitness operators in the assigned Paris market and broader French region. Requires 2+ years of sales experience (preferably in fitness/gym sector), fluency in French and English, proficiency with Salesforce and Salesloft, in-person outreach, and regular travel across the region.

ClassPass (Playlist) seeks a Field Sales Executive to prospect, pitch, and close local fitness and wellness merchants, owning the full sales cycle and meeting monthly acquisition quotas. The role is highly field-based (70–80% travel), requires 3–5 years of outbound field sales experience, and familiarity with Salesforce, SalesLoft, and Microsoft Office.

In-house paralegal role focused on product and privacy matters: document product functionality, maintain privacy/product/regulatory records, assist with DPAs and privacy notices, support privacy program administration, evaluate and implement legal tech/GenAI tools, and collaborate with product, engineering, marketing, security, and other teams. Requires 5+ years relevant paralegal experience and familiarity with global privacy and marketing laws (e.g., GDPR, CCPA).

Senior Product Security Engineer based in Brazil (CLT). Responsibilities include integrating and operating SAST, DAST, SCA, CNAPP and WAF tooling in CI/CD pipelines; building and maintaining security automation and agentic/LLM-assisted tooling; conducting vulnerability identification, triage, remediation and retesting; securing cloud-native applications (Docker, Kubernetes, public cloud); and partnering with engineering teams to embed security across the SDLC. Role expects 4+ years across security domains and hands-on experience with languages such as Python, .NET, or TypeScript.

The role requires 70%+ time in the field (travel expected ~70–80%), owning upsell and retention targets for top-tier fitness and wellness partners, using a mix of field and inside-sales tactics. Bilingual French proficiency and 2+ years of full-cycle B2B sales or account management experience are required.

Manage strategy and execution of lifecycle marketing (reactivation and lead conversion) at Playlist. Responsibilities include running experiments and A/B tests, analyzing cohorts and user behavior, owning lifecycle KPIs and reporting, and partnering with Product, Creative, Analytics, and Finance. Role requires 3+ years in growth/lifecycle/CRM marketing, strong analytical skills, Excel and basic SQL, and familiarity with Braze and project management tools (Asana or JIRA).