The Strategic Program Lead will guide complex cross-functional programs from concept to market for Playlist’s Pricing & Inventory portfolio, designing beta tests, translating business goals into roadmaps, collaborating with data scientists/engineers/business teams, and presenting to senior leadership. Requires 5+ years in strategy/consulting/program management at a fast-scaling tech company, advanced Excel, familiarity with SQL/Looker/Tableau a plus, and experience with B2B/B2C or eCommerce models.

Manager, Technical Account Management responsible for leading a team that provides technical account support, onboarding, project engagements and consultative practices to drive product adoption and customer loyalty. Role requires a bachelor’s degree or equivalent, a minimum of 5 years related account management experience and at least 3 years of high-level management experience (including within Professional Services, Technical Account Management or consulting). Key duties include developing TAM programs, managing resource utilization and KPIs, resolving escalations, coordinating cross-functional handoffs, and coaching direct reports.

Playlist is hiring a Manager, Technical Program Management (Cyber Security) to lead and grow a team of Security and IT technical program managers, own the cyber and IT program portfolio, and establish operating rhythms for intake, prioritization, resourcing, and reporting. The role requires 6+ years in program management (including 2+ years managing people), experience running security or IT programs, strong technical aptitude, and familiarity with information security frameworks such as NIST, PCI-DSS, or HITRUST. Compensation range in the United States is listed as $131,000 to $175,000 base salary.

Responsible for designing, building, and owning AI-powered automations and backend marketing workflows (using Claude/LLMs, APIs, and no-/low-code tools). Requires 2+ years in revenue/technical operations, fluency in SQL, systems thinking, end-to-end ownership (monitoring, debugging), and cross-functional collaboration. Nice-to-have experience with HubSpot, Braze, or n8n.

Responsible for designing, building and owning AI-powered automations, internal tooling, and backend workflows (using APIs, LLMs and no-/low-code tools). Role includes mapping current systems, reducing tech debt, end-to-end ownership (monitoring, debugging, handling edge cases), partnering with marketing and technical teams, and using SQL and structured investigation to validate system performance. Requires 2+ years in Revenue Ops/Business Ops or similar hands-on technical operations experience.