Customer Success Engineer (remote, Europe) responsible for helping customers get value from the platform via Intercom/Slack/phone/email, reading API documentation, supporting SaaS integrations (CRMs, ESPs, ERPs), participating in an on-call rotation, and working closely with Solutions Architects, Engineering, Marketing, and Operations. Requires 2+ years in a customer-facing role and high proficiency in English (French or German a bonus).

The AI Strategy Consultant partners with enterprise customers to discover and deliver AI Decisioning use cases, working alongside engineers, designers, and customer stakeholders from discovery through go-live and expansion. Responsibilities include running design sessions, project delivery and risk management, recommending campaign adjustments based on decision engine insights, and contributing to product strategy. Travel of 10–25% is required.