Hightouch is hiring a Technical Account Manager to manage the customer journey for mid-market accounts remotely in North America. The role focuses on onboarding, driving adoption, retention and expansion, providing proactive technical guidance, troubleshooting, and collaborating with Sales, Support, and Engineering. Requires 5+ years in a client-facing or technical role with experience in project management and familiarity with SQL, databases, APIs and reporting tools.

Hightouch is hiring a Technical Account Manager to serve as the technical and strategic lead for large Enterprise/Fortune 5000 customers (remote, North America). Responsibilities include organized onboarding/project management, driving adoption and retention, providing proactive technical guidance across Hightouch products, collaborating with Support and Engineering on escalations, and surfacing product use cases. Role expects strong technical acumen (SQL, databases, APIs, reporting tools), troubleshooting, and cross-functional communication. Posted base salary range: $160,000–$200,000 (annual); On-Target Earnings range: $200,000–$250,000 (annual).

Hightouch seeks a Technical Account Manager to be the primary technical partner for large enterprise customers in the APJ region. Responsibilities include project-managed onboarding, driving adoption, providing proactive technical guidance, collaborating on escalations with Support and Engineering, and surfacing product use cases. The role requires 5+ years of combined business and technical experience and strong skills in SQL, databases, APIs, reporting tools, project management, and troubleshooting.

Hightouch is hiring a remote (North America) Customer Success Engineer to help customers get value from the platform via Intercom, Slack, phone, and email. The role requires 2+ years in a customer-facing role, a technical background or education, and familiarity or willingness to learn SQL, API documentation, and common SaaS tools (CRMs, ESPs, ERPs). Salary range is $85,000–$110,000 per year.

Hightouch is hiring a Go-to-Market Engineer (lead) to audit GTM workflows, build agentic automation using tools like Clay and Claude, maintain AI context systems (Claude skills, Glean, knowledge graphs, RAG), and run enablement for sales, marketing, and customer success. The role is embedded in RevOps and focuses on rapid prototyping, systems integration, and driving adoption of AI-powered workflows.

Lead technical onboarding and adoption for Hightouch's largest enterprise accounts, serve as the primary technical liaison, manage projects, provide best-practice guidance, collaborate on escalations with Support and Engineering, and surface product-impacting use cases.

The Deployment Architect leads technical onboarding and implementation for Hightouch customers, designing scalable deployment frameworks, running discovery and implementation workshops, producing technical documentation, and partnering with Product and Engineering to resolve blockers. Remote role (North America); salary range listed at $140,000–$180,000 USD/year.

Hightouch is hiring a Customer Success Engineer to work remotely across Europe. The role involves technical customer-facing work—answering user questions via Intercom/Slack/phone/email, reading API documentation, supporting integrations with common SaaS tools (CRMs, ESPs, ERPs), and collaborating cross-functionally with Solutions, Engineering, Marketing, and Operations. Requires 2+ years in a customer-facing role and strong English; fluency in French or German is requested.