Lead definition, planning, risk mitigation, scheduling, vendor coordination, and execution of client onboarding and SaaS implementation projects; monitor dependencies and capacity, drive process improvements, and communicate progress to clients and stakeholders. Requires 7+ years of project management experience and strong analytical, communication, change management, and stakeholder management skills.

Businessolver is hiring a Client Services Lead to act as primary liaison between clients and production teams for their benefits administration SaaS. Responsibilities include client training, maintaining documentation (SOPs), coordinating annual enrollment, supporting sales meetings, driving service delivery improvements, and staying current on product releases. Requires 5+ years working directly with clients in employee benefits/benefit administration and strong project management and relationship-building skills. This is a 100% remote (US) role with up to 10% travel and a listed pay range of $70,000–$100,000 per year.

Acts as primary point of contact for large clients during discovery and onboarding of Businessolver's SaaS platform. Responsibilities include leading discovery sessions, documenting detailed business requirements, assessing and mitigating discovery-phase risk, communicating project expectations, and supporting business development. Requires 10+ years' experience in benefits administration/SaaS implementation. Salary range: $85,000–$120,000 per year.