Businessolver is hiring remote Employee Benefits Advocates to answer inbound calls about employee benefit enrollment. Role is full-time, Monday–Friday within CST hours, starts December 7, with mandatory virtual training (first week 9 AM–6 PM CST; following five weeks 8 AM–5 PM CST). $20/hour. Candidates must have reliable internet (recommended Ethernet) and strong customer service/communication skills; prior benefits or insurance experience is preferred but not required.

Businessolver seeks a Senior Member Services Advocate to provide phone-based support for Health Spending Account, COBRA, Retiree, and Exchange inquiries, process enrollments, ensure compliance, and document calls. Position is full-time remote (United States) with a fixed Monday–Friday schedule and requires at least 3 years' related experience. Pay stated at $25.00 per hour.

Remote Member Services Team Lead responsible for supervising Member Advocates and Processors, handling escalated inquiries, supporting inbound/outbound calls during peaks, producing reports, conducting audits, improving workflows, and ensuring regulatory and internal policy compliance. Requires 3+ years leadership experience in Employee Benefits Administration or related industry; salary range $46,000–$65,000/year.

Businessolver is hiring a Client Services Lead to act as primary liaison between clients and production teams for their benefits administration SaaS. Responsibilities include client training, maintaining documentation (SOPs), coordinating annual enrollment, supporting sales meetings, driving service delivery improvements, and staying current on product releases. Requires 5+ years working directly with clients in employee benefits/benefit administration and strong project management and relationship-building skills. This is a 100% remote (US) role with up to 10% travel and a listed pay range of $70,000–$100,000 per year.

The AVP of Client Services leads Client Service Leaders to ensure consistent execution of client experience strategy, oversees service execution including annual enrollment and escalation management, and uses data and performance metrics to drive continuous improvement. The role includes coaching and developing leaders, capacity and resource planning, partnering cross-functionally, and serving as a security contact for the business unit.