Lead the design, launch, adoption, and evolution of premium support offerings; create governance, KPIs, and roadmaps; drive AI/GenAI and automation initiatives (including AI agents in Salesforce); partner with Customer Success, Product, Sales, and Support to scale operations and support revenue growth. Requires 10+ years in program management in SaaS or enterprise software. Travel not required.

The Technical Product Marketing Manager develops technical messaging, demonstrations, solution guides, and enablement materials for developers, architects, and data practitioners. Works cross-functionally with Product, Engineering, Sales Engineering, and Marketing to support product launches, developer experiences, and customer-facing technical engagements. Requires 3+ years relevant experience and knowledge of AI, cloud, APIs, and data technologies; travel ~10-15%.

Lead end-to-end AI-enabled PMO program and billable client engagements for Precisely’s Professional Services. Responsibilities include use-case intake, ROI definition, rollout and adoption, AI governance and evaluation, stakeholder alignment, and training. Requires 6–8+ years in program/project management, professional services delivery, Agile and traditional delivery experience, AI/GenAI familiarity, and strong KPI/ROI discipline. Position is 100% remote in the United States with approximately 20% travel.