Supervise and coach inbound and enterprise Patient Access Specialists to enroll members in patient assistance and drug savings programs; manage phone queues, workforce adherence, KPIs (FCR, SLAs, handle time, QA, member satisfaction), handle escalations, ensure HIPAA/PHI compliance, and drive operational improvements. Role is based in Plano, Texas. Salary range listed: $69,700–$82,000 USD per year.

The Vice President of Enterprise Sales will lead strategy and execution to acquire large employer groups (20,000+ member lives), manage full sales cycles, build C-level and broker/consultant relationships, and use Salesforce for pipeline and forecasting. Requires deep PBM and pharmacy benefits knowledge, strong enterprise selling experience (5+ years PBM + 5+ years healthcare sales), and experience closing large, complex deals. Listed base salary range: $200,000–$250,000 USD (location-based).

Lead, coach, and manage a team of Partner Relationship Managers responsible for post go-live partner success, technical data exchange oversight (EDI/ETL/API), and cross-functional collaboration to resolve operational issues and drive partner adoption. Requires multi-year experience in people management and healthcare/TPA or PBM environments, with strong escalation, governance, and stakeholder communication skills.

Vice President leading trade relations and formulary strategy: define and execute enterprise rebate strategy, negotiate with pharmaceutical manufacturers, manage GPO partnerships, and own formulary and clinical utilization management (PA/ST/QL). Requires 12+ years of leadership experience in PBM trade relations/market access/formulary management; PharmD preferred. Role is remote with U.S.-based pay zones and a listed base salary range of $238,000–$280,000 USD per year.

Vice President responsible for the strategic vision and end-to-end management of SmithRx’s national pharmacy network. Responsibilities include high-level contract negotiations, network performance and compliance, credentialing, audit and FWA prevention, CMS readiness, cross-functional alignment, data-driven profitability analysis, and building a team. Requires 12+ years in pharmacy network management/pharmacy contracting/PBM operations. Role is remote with listed US-based pay range of $238,000–$280,000 USD/year.

SmithRx seeks a Consultant Relations Leader to lead pharmacy consultant engagements and a small team to build and maintain consultant relationships, educate consultants on SmithRx's value proposition, support RFI/RFP responses, coordinate with sales, pricing, analytics and other teams, and develop partner-specific playbooks. Requires 8+ years of PBM experience. Position is remote with 10–20% travel. Base salary ranges listed by geography (overall range in posting: $212,500–$280,000 USD/year).

SmithRx is hiring a GTM Finance, Director to be the first GTM finance business partner, reporting to the Senior Director, Strategic Finance. Responsibilities include building forecasting models for members and revenue, developing GTM KPIs and ROI frameworks (CAC, LTV, payback), P&L and pricing models, monthly forecasts and variance analysis, headcount and commission/quota modeling, and implementing systems and reporting. The role requires 8+ years in FP&A/GTM/Strategic Finance, experience supporting Sales or Marketing, strong financial modeling and communication skills, and a bachelor's degree. Zone-based base salary ranges are listed in the posting; benefits and potential bonuses/equity are noted.

The Strategic Finance Manager will own the company’s integrated 3-statement long-range plan, build investor-grade models and valuations, lead rolling cash and liquidity forecasts, and partner with cross-functional leaders and the executive team. Requires 5+ years in investment banking, private equity, equity research, or similar, strong Excel modeling skills, and experience analyzing healthcare or health-tech companies.

SmithRx is hiring a Senior Growth Operations Marketer to own experiment architecture, documentation, project execution tracking, and reporting for a rapid-experimentation growth team. Responsibilities include building and maintaining automated growth plays across tools such as Cargo, Outreach.io, Salesforce, BenefitFlow, and ZoomInfo, integrating AI tooling, and working closely with marketing BDRs and Marketing Ops. The role requires 4+ years of hands-on experience in growth/marketing operations or related technical marketing/product roles. Posted pay ranges vary by geography (overall ranges shown: $127,500–$180,000 USD/year).

SmithRx is hiring a Senior Salesforce Administrator to manage advanced Salesforce configurations, security, integrations (APIs/middleware), declarative automation (Flows), and basic development (Apex). The role requires 8+ years of relevant experience, 5+ years of Salesforce administration experience, and must-haves include Administrator, Sales Cloud Consultant, and Service Cloud Consultant certifications. Position is U.S. remote with zone-based salary ranges provided.

The Business Systems Analyst will manage the end-to-end Jira intake process, translate stakeholder requests into technical Jira user stories, perform Salesforce administration (Flows, validation rules, page layouts, user security, data management), and troubleshoot integrations (Five9, DocuSign, Ironclad). Requires 4+ years relevant experience and 2+ years managing Jira/ticketing workflows; role is US-remote with salary ranges provided by geographic zone.

Lead backend architecture and development for SmithRx's product suite: design, implement, test, and maintain server-side applications and scalable APIs using Go/Java/Kotlin, Node/TypeScript, GraphQL, and PostgreSQL. Use CI/CD, AWS (Lambda, Fargate), Docker, and optionally Kubernetes. Provide technical design documentation, troubleshoot production issues, perform root cause analysis, and mentor junior engineers. Requires a BS in CS or equivalent experience and 12–15 years of software development experience; strong expertise in a compiled language (Go/Java/Kotlin) and relational databases is required. Remote (US) role with location-based salary zones.

The role reports to the Director of Strategic Partnerships and is responsible for developing and managing relationships with Health Plans and TPAs, driving opportunity growth, supporting partner evaluations (including RFP responses), creating partner playbooks and collateral, and collaborating with cross-functional teams. Requires travel ~10–15% and a minimum of 3 years' experience (Bachelor's level).

SmithRx seeks a Compliance Analyst to design and lead corrective action initiatives, assess and remediate non-compliance, collaborate across business areas, and support a compliance program based on the seven key elements. Requires a minimum of four years of compliance experience (PBM or health plan preferred) and familiarity with pharmacy benefits, audits, and relevant healthcare regulations.

Lead architecture and implementation of the identity stack including Okta, Workday-driven provisioning, SSO (SAML/OIDC/OAuth), SCIM, AWS identity patterns, OPA/Rego policy-based authorization, and machine identity lifecycle. Role includes securing AI agent identities, integrating device posture via MDM and device certificates, enforcing zero-trust controls, maintaining documentation/runbooks, and mentoring junior engineers. Position is remote within the US with location-based pay zones.

Provide clinical support and enablement for implementation, benefit operations, and claims teams. Advise clients and internal teams on formulary value, drug spend and utilization, clinical programs, medication alternatives, and plan-specific clinical inquiries. Create/update clinical materials, analyze benefit designs, and communicate market intelligence.

Serve as the primary data SME between Account Management and Reporting/Data teams to interpret pharmacy claims, trend analysis, and rebate projections; ensure client report integrity, perform deep-dive root-cause analyses, support plan design recommendations, and present findings in client meetings and QBRs. Role requires 5+ years of PBM or healthcare data/financial analysis experience and travel ~15–20%.

The Associate Account Manager manages smaller accounts and supports the account management team to deliver post-sale success and customer satisfaction. Responsibilities include reporting and data tasks, escalation research and coordination, implementation support, maintaining relationships with client operational leadership, and collaborating across product and operations. Requires 1–3 years of account management experience in healthcare benefits, pharmacy benefits, or commercial health insurance.

Lead development and execution of forward-looking drug spend forecasting models, quantify macro-market impacts, translate clinical and market events into financial models, and produce external trend reports. Requires 8+ years in analytical/forecasting/financial/actuarial/strategy roles (including 3+ years in healthcare or pharmacy), strong familiarity with pharmacy market dynamics, and advanced communication for executive and market-facing audiences.

Lead post-sale client relationships for SmithRx Tier 1 customers, including onboarding, development and maintenance of client success plans, reporting, escalation and risk mitigation, cross-functional coordination, and mentoring of Account Managers. Requires 5+ years direct account/relationship management experience in the healthcare space and working knowledge of commercial health insurance and pharmacy benefits.