Role owns end-to-end delivery and support for NetSuite and integrated third-party platforms: architect scalable designs, configure and deploy changes, triage and manage support tickets (Tier 1/2), build saved searches/dashboards/reconciliations, enforce access controls and SoD, and drive automation and predictable delivery across finance cycles.

DigiCert seeks a Technical Account Manager to act as a trusted technical advisor and primary point of contact for premium enterprise customers. Responsibilities include advanced troubleshooting, proactive issue management, product training, business reviews, and cross-functional advocacy. Requires 3+ years of technical/customer support or account management experience, strong PKI and networking knowledge, REST API/JSON familiarity, and fluency in English. Base salary range: $65,000–$75,000 USD per year.