The role owns client relationships for enterprise Pacvue customers, acting as the primary point of contact for technical issues, platform enablement, onboarding, and account strategy. Responsibilities include driving expansion, building account plans, escalating and resolving client issues, contributing product feedback to R&D, and improving internal processes. Typically requires 5+ years in digital/search advertising and platform experience.

The Senior Customer Success Manager will be the primary contact for an assigned book of Pacvue enterprise clients, delivering technical support, onboarding and education, strategic account planning, and identifying expansion opportunities. The role expects typically 5+ years of digital/search advertising and platform experience and knowledge of retail media platforms (experience with Pacvue preferred). Base salary range listed: $90,000–$110,000 (plus eligibility for annual bonus).

Pacvue seeks a Demand Generation Associate Manager (US Remote) to own end-to-end technical execution of email and lifecycle campaigns in HubSpot, maintain UTM/campaign tracking across HubSpot and Salesforce, perform QA, build reporting dashboards, analyze performance to run A/B and multivariate tests (e.g., VWO), and support sales follow-up. Annual base salary range: $90,000–$110,000 USD.

The Strategic Account Director (EMEA) will manage and grow relationships with key global clients, set strategic direction for the account portfolio, drive expansion and financial performance, and work cross-functionally across Sales, Product, and Finance. The role is senior (typically 12+ years experience in CPG account management/sales), based in the UK (London preferred), and requires international travel across Europe as needed.

Pacvue is hiring a Senior Sales Director (EMEA) to lead enterprise sales strategy and win/expand business with top-tier global retail and ecommerce advertisers. Role requires ~12+ years of B2B/SaaS sales experience, deep CRM proficiency (e.g., Salesforce, HubSpot, Outreach.io), enterprise account strategy, and willingness to travel across Europe; based in London/UK (remote).

The Senior Business Solutions Partner works directly with clients to scope and recommend Pacvue platform solutions, supports pre-sales and post-sales technical engagements, contributes structured product feedback and VOC reporting, and aids GTM and enablement for retail media and programmatic offerings. Requires 5+ years' relevant experience with programmatic/DSP platforms and regular travel across EMEA.

The Business Solutions Partner (EMEA) works directly with clients to identify and recommend parts of Pacvue's platform to meet business needs, supports pre- and post-sales technical guidance under senior team direction, gathers and consolidates product feedback for Product and BSP teams, contributes to GTM and enablement materials, and will travel regularly across EMEA. Requires 2+ years relevant experience and developing familiarity with programmatic, DSP, and retail media.

The role owns systematic outbound prospecting and follows up on inbound, campaign and event-sourced leads for the German market, runs first-call discovery to qualify opportunities, builds multi-touch outreach sequences, and maintains records in Salesforce. Training is provided; no prior sales experience is required but familiarity with CRM/sales tools, analytical skills, and relevant sales/marketing studies are beneficial.

Pacvue seeks a VP, AI Strategy & Delivery to lead AI strategy and execution across AI Labs, Pacvue Agent, and ML/Data Science. The role reports to the CPO, is customer-facing, requires scaling global AI teams, driving experimentation-to-production, and partnering across product, engineering, GTM, and customers to embed AI into commerce media products.

Leads the FP&A function for Pacvue's Enterprise business, owning annual budgeting, quarterly forecasting, KPI setting, variance analysis, executive reporting, and financial models that support strategic initiatives and M&A. Requires 12+ years of experience, proven leadership, strategic planning and execution, strong Excel and financial planning software skills (Anaplan, Workday, Adaptive), and experience using AI to drive efficiencies.

The role supports client relationships and executes paid search and display retail media strategies using Pacvue's platform. Responsibilities include budget recommendations, performance reporting and analysis, campaign pacing, identifying growth opportunities, and supporting retail media plans and launches. Requires 3+ years in e-commerce sales or digital marketing and hands-on experience with paid search/display and retail media platforms.

Responsible for independently designing and delivering onboarding programs and role-specific onboarding paths for EMEA customer-facing roles. Owns the EMEA enablement content library, localizes US-led training, tracks new-hire ramp progress, gathers feedback to improve content, and acts as primary enablement contact between Sales, Product, and Customer Success. Requires 5+ years in sales, customer success, or enablement/training in a SaaS environment.

Senior leadership role to set and execute the customer experience strategy across human and AI touchpoints, build and run a managed services department, partner with product and marketing, oversee sales enablement, and scale programs that improve adoption, reduce churn, and drive revenue. Requires 12+ years in Customer Success with experience scaling teams at high-growth B2B SaaS companies.

Reporting to the SVP of Marketing, this Senior Director leads a global demand generation organization (managers and ICs) to set methodology, campaign frameworks, and measurement. Accountable for paid strategy (Google Ads, Meta, LinkedIn, Bing), lifecycle/nurture programs, partner and referral channels, budgeting/forecasting, pipeline targets, and cross-functional alignment with Sales, Product, and regional teams.

Pacvue seeks a Director of EMEA Marketing to own end-to-end regional marketing strategy and execution, manage a regional marketing team, localize product and demand-generation programs, collaborate with global content/product/events teams, and measure campaign ROI. Role reports to the GM of EMEA, is UK-remote (London-based preferred), and requires significant cross-functional experience and 12+ years in marketing, with B2B/SaaS experience preferred.

Lead scaled customer success programs for Helium 10 Ads and Amazon Seller Central advertising. Build and iterate 1:Many engagement strategies, while managing a small portfolio of direct accounts. Responsibilities include onboarding, adoption, renewal and expansion strategy, ad campaign and ROI optimization, data-driven engagement, cross-functional partnership with product/marketing/support, and tracking program results. Requires 5+ years in customer success/account management and hands-on experience with Amazon or Helium 10 advertising tools.

Pacvue seeks a Senior Account Executive for EMEA (UK-remote, ideally London) to drive new business, retain and grow existing accounts, present product demos, and execute territory plans. Requires 3+ years B2B/SaaS sales experience and familiarity with sales CRM/prospecting tools; role involves travel across Europe for client engagements.

Senior individual contributor responsible for AWS cloud and application security, including IAM and AWS-native security services, infrastructure-as-code (Terraform/AWS CDK), CI/CD-integrated SAST/DAST/SCA, vulnerability management, and compliance (SOC 2, ISO 27001, CIS Benchmarks). Requires ~5+ years security experience and 3+ years hands-on AWS security; US-remote.

Pacvue is hiring an Associate Director, Strategic Engagements (US Remote). The role is a senior individual contributor responsible for end-to-end strategic client relationships for complex, multi-retailer accounts — developing growth plans, allocating budgets, executing retail media strategies (paid search & display), leveraging Amazon Marketing Cloud and third-party measurement tools for insights, and delivering regular performance reporting and executive-level presentations. Requires 7+ years in e-commerce account management/digital marketing and experience with enterprise brands/agencies. Salary range: $130,000–$150,000 USD base per year.

Lead client-facing account management for retail media clients: develop and execute paid search/display strategies, provide budget recommendations, measure performance against retail media KPIs, prepare regular reporting and business reviews, and collaborate cross-functionally to improve client outcomes. Requires 5+ years relevant experience.