Senior manager responsible for platform reliability, CI/CD, IaC (Terraform), cloud and container platforms, observability, incident management, and SOC 2 compliance. Also standing up and running an AI Enablement function to build sanctioned platforms, guardrails, reusable components, and LLM-based automations (agents, tool calling, RAG, orchestration) partnering with corporate functions and Operations. Requires 10+ years in DevOps/SRE/platform engineering and production experience shipping AI automations; based in the U.S., hybrid with expected onsite collaboration one day per week in Palo Alto.