Lead technical design and architecture for large-scale Observability deployments, integrate New Relic into customers' platform engineering and CI/CD workflows, implement automation using IaC and scripting, run technical workshops, and provide troubleshooting and optimization. Role expects 5+ years of hands-on experience in technical consulting, solutions architecture, or senior engineering with cloud, observability, automation, and containerization expertise.

Lead technical engagements for prospects and customers, develop and present solution and value propositions, run proofs-of-concept and workshops, collaborate with sales and product teams to remove technical objections and achieve revenue goals. Requires significant pre-sales/technical customer-facing experience and observability/cloud skills.

Join New Relic as the first on-the-ground technical lead for Thailand, owning presales engagements from qualification to close, delivering demos and Proof of Value workshops, and advising customers on observability strategy. The role requires fluency in Thai and English, experience with hyperscalers (AWS, Azure), deep knowledge across cloud-native technologies (Kubernetes, containers, microservices, SRE, DevOps, CI/CD), and proven presales or consulting experience. Familiarity with observability, APM/infrastructure monitoring, OpenTelemetry, SAP, FinTech, and mobile platforms is valued.