The Client Experience Manager will work with clients and internal teams to ensure accurate client-facing reporting, extract insights from healthcare claims data, support onboarding and user training, manage inquiries and technical support (logging, triage, tracking), implement policy configurations in the Rialtic application, monitor client usage, and communicate SLAs/invoicing. Requires 5+ years in operations or client experience/success in healthcare with payment integrity experience; frequent travel is expected.

Rialtic invites candidates to submit their resume to its talent community for consideration for current and future roles. The posting notes Atlanta or remote opportunities and encourages diverse and inclusive applications.