Object First seeks a Technical Support Engineer to diagnose and resolve software and hardware issues for Veeam backup/storage customers. Responsibilities include troubleshooting, RCA and log analysis, validating documentation, building lab environments, and collaborating with cross-functional teams. Role requires proficiency in English and Italian and hands-on experience with Veeam ecosystem components (VMware, Hyper-V, public clouds), Ubuntu and Windows Server, and server hardware. Remote work options are available.

Provide technical support, diagnose and troubleshoot software and hardware issues, collaborate with cross-functional teams, document issues and perform root cause analyses for Veeam backup/storage solutions. Requires experience with Veeam products and ecosystem (VMware, Hyper-V, public clouds), administrative experience with Ubuntu Linux and Windows Server, and knowledge of server hardware. Role is based in France; remote work options are mentioned.