Lead Level 2 Data Center NOC Engineer responsible for leading incident response (Incident Commander), mentoring L1 NOC staff, owning uptime of physical infrastructure (UPS, PDU, generators, CRAC/CRAH), and performing L2/L3 networking troubleshooting. Requires 7+ years in NOC/data center operations, hands-on experience with DCIM/BMS (Distech, Schneider, RadixIOT), observability and ITSM tooling (Grafana, Zenduty, ServiceNow, Jira, SolarWinds), and basic scripting (Python, Bash, PowerShell). U.S. base salary ranges provided ($119,548–$180,890 annual across listed tiers).

The Senior Mission Success Engineer (US Federal) leads end-to-end deployments and ongoing technical ownership for Armada platforms in FedRAMP-authorized and classified settings, driving authorization milestones, platform stability, and customer trust. Requires 8+ years of relevant infrastructure/platform/SRE or delivery experience and an active TS/SCI clearance (Full Scope Polygraph preferred); responsibilities include platform bring-up, security hardening, ATO support, joint success plan ownership, and cross-functional collaboration with Product, Engineering, Security, and Government teams.