The TAM will provide proactive technical recommendations, architectural reviews, and environment health and business reviews for enterprise customers. The role requires enterprise customer-facing experience (TAM, Customer Success, Sales Engineering or Professional Services), familiarity with identity/access management and security technologies, knowledge of Java and web technologies, and experience with CRM systems (SFDC). The position is UK-based (remote) and may require occasional on-call duty.

Senior leadership role responsible for leading the Americas Solutions Engineering team across enterprise, commercial, and strategic accounts. Accountabilities include defining regional SE strategy and operations, partnering with Sales to drive revenue and deal velocity, developing repeatable technical sales plays (including AI governance, IAM/CIAM, fraud prevention), engaging with executive customers (CISOs/CIOs), and providing market feedback to Product and Engineering. Requires proven experience leading distributed technical sales/solutions engineering teams, deep domain expertise in cybersecurity/IAM/cloud/API security/SaaS, strong executive communication, and a people-first inclusive leadership approach.

Join Ping Identity as a Partner Sales Engineer in the UK (remote). The role supports partner and direct sales through solution demonstrations, proof of concepts, technical guidance, RfX responses and customer-facing workshops. Requires experience with IAM protocols (SAML, OAuth/OIDC, SCIM), identity infrastructure (LDAP/AD, SSL/TLS, PKI), REST APIs and modern programming/web technologies, plus eligibility to work in the UK and willingness to travel 15–40%.

Join Ping Identity as a Partner Sales Engineer supporting partner-led sales across Europe from a remote Paris location. Responsibilities include enabling system integrator partners, delivering demonstrations, proofs of concept and technical workshops, building reusable demo assets, and collaborating with field SE and partner teams. Requires 3+ years in pre-sales or customer-facing roles, strong IAM knowledge (protocols such as OAuth2, OIDC, SAML, SCIM, LDAP), experience with scripting and web frameworks (JavaScript, Groovy, Node.js, Vue.js), familiarity with cloud platforms (AWS/GCP/Azure), and proficiency in French and English. Travel up to 30%.

Join Ping Identity as a Technical Enablement Associate to support development and delivery of technical enablement for Sales Engineering, Partner pre-sales, and other GTM teams. Responsibilities include configuring and troubleshooting demo, lab, and proof-of-concept environments; creating and updating technical guides and training materials; executing test cases and documenting defects; and supporting onboarding and enablement events. Role requires foundational IT/cybersecurity/IAM knowledge, basic scripting ability, strong communication and organizational skills, and willingness to travel minimally (up to 10%).

Manage complex, high-spend global accounts and act as a Cluster Lead and trusted advisor, translating executive-level business requirements into multi-product operational strategies. Requires advanced knowledge of identity and access management, Zero Trust, secure cloud deployments, federation protocols (SAML/OAuth/OpenID Connect), experience with AI productivity tools, and 7+ years enterprise-facing technical account/customer success or sales engineering experience. Listed salary range: $155,000–$180,000.

The Technical Account Manager (TAM) partners with new and existing enterprise clients to optimize deployed Ping Identity solutions, provide technical recommendations and best practices, assist with configuration and upgrades, conduct business reviews, deliver ad-hoc training and product demonstrations, and coordinate with Support, Engineering, and Product Management. Requires minimum 5 years of enterprise customer-facing experience and understanding of Java, web technologies, identity/access management, and CRM tools (SFDC).