Tide is hiring a VP Engineering, Ongoing Monitoring to lead engineering, data science and platform teams responsible for real-time transaction monitoring (fraud, AML, sanctions) and decisioning. The role reports to the Chief Data and Technology Officer, owns model lifecycle and decisioning platforms, and requires experience operating ML and agentic AI in regulated workflows and aligning distributed teams and stakeholders.

Tide is hiring a Lead Country Commercial Manager to own commercial performance and growth for Banking Payments in the UK. The role is London-based (hybrid) and will work cross-functionally with Product, Finance, BI, CRM, Operations and Member Success to drive payment usage, forecasting, GTM launches, lifecycle engagement and commercial experimentation.

The Treasury Operations Manager will oversee cash and liquidity management, wholesale credit limits, short-term cash forecasting, FX and short-term investments, bank relationship and KYC processes, payments and collateral management, and the implementation of a Treasury Management System. The role requires a minimum of 6 years' experience in treasury operations and cash management, familiarity with cash-flow forecasting and payment systems, and strong stakeholder communication and operational risk mitigation skills.

As Sales Team Lead (Berlin, Germany) you will build, coach and manage a team of SME financing advisors responsible for KPIs, pipeline and deal conversion. The role involves partner relationship management with lending partners, process optimisation, and close collaboration with commercial leadership. Requires at least 5 years in a customer-facing sales role in financial services and a minimum of 2 years direct team leadership experience; German native and fluent English.

Lead day-to-day analytics for the Ongoing Monitoring team to prevent, detect and report sanctions, money laundering, terrorism financing, tax evasion, bribery, money mules and fraud. Requires 4+ years in analytics, strong SQL/Excel and visualization skills (Python preferred), experience with rule building, back testing and fraud compliance. Role is based in Bulgaria (Sofia office mentioned) with flexible/hybrid working; salary range €26,400–€29,700.

Tide is hiring a Customer Support Associate (L2) in Hyderabad to provide round-the-clock level 2 support for SME banking customers (UK market). The role involves handling phone, chat and email enquiries, using ticketing CRMs, GSuite, Jira and Excel, identifying recurring issues, contributing product and operations feedback, and assisting with reporting and back-office tasks. Experience in customer service within the finance industry and some startup/scaleup experience is requested.

Senior Engineering Manager / Head of Developer Experience responsible for strategy, roadmap and delivery of CI/CD, developer tooling and the internal platform. Manage the Developer Productivity function (templates and shared libraries), own Backstage service catalogue adoption, define and track DevEx/productivity metrics (DORA/SPACE), prepare tooling and guardrails for AI-assisted/agentic development, and lead a team of platform and developer experience engineers. Tech stack includes Java/Spring Boot, Python, Kubernetes, Terraform, Helm, Crossplane, GitHub, AWS, GCP and Backstage.

Responsible for revenue ownership, forecasting and building an indirect distribution model with Accountants to grow Tide’s BMS (Accounting, Tax, Payroll) products in the UK. Role partners with Product, Finance, BI and Marketing to deliver GTM plans, analyse member behaviour and competitor trends, and support product launches. Requires 5+ years’ experience leading continuous commercial activity and familiarity with accountancy software and analytics-driven decision making.

Lead the 9-person Accounts team through splitting the ledger into a dedicated Ledger Team and then become EM for the Ledger Team. Responsibilities include defining technical seams, owning performance, availability and consistency goals, setting SLOs and on-call practices, partnering with product/compliance/operations, and growing engineers. Tech stack includes Java/Spring Boot microservices on AWS, Aurora PostgreSQL, Docker, Terraform, ArgoCD, EKS and observability tooling. Gross annual salary range: EUR 68,400–101,250.

Join Tide’s Payments Services team as a Senior Product Designer to research, design and deliver web and mobile product experiences across the payments stack. The role requires at least 4 years' product/UX design experience, proficiency in Figma, experience running user research and usability testing, and working with design systems and accessibility. Salary range: €45,600–€71,000 per year.

Lead the Accounts team (9 engineers) through a transition that creates a dedicated Ledger Team, then become the EM for the Ledger Team owning technical direction, performance, availability, consistency guarantees, SLOs, observability, and on-call practice. Partner with product, compliance and operations, and grow engineers across levels. Tech environment: containerised microservices (Java, Python, Go), AWS, Aurora PostgreSQL, Docker, Terraform, ArgoCD, EKS, Coralogix, GitHub CI/CD. Gross monthly salary range: 7500€–11000€.

Tide is hiring a Senior Product Designer to join the Payments Services squad in Serbia. The role covers discovery through launch for web and mobile payments features, running user research and moderated sessions, evolving concepts into high-fidelity designs, contributing to the Tide Design System, and measuring impact against OKRs. Requires 4+ years designing digital products, strong product thinking, collaboration with product and engineering, and demonstrable Figma and design system experience. Benefits listed include 25 days annual leave, a 500 EUR personal L&D budget, WFH equipment/support and share options.

Onboarding-focused Customer Support Executive role (based in Bulgaria) responsible for calling prospective members, guiding them through signup, working with KYC to resolve documentation issues, and upselling Tide products. Native-level German (spoken and written) required. Salary range €17,600–€19,800 gross per year. Flexible/hybrid working supported. Experience in customer service/telesales and familiarity with KYC/AML and tools like Zendesk or predictive dialers is desirable.

Head of Member Collections (UK/Europe) responsible for delivering collections strategy and optimising recoveries across Tide’s lending and payments-related portfolios. Role includes leading a small distributed team, managing relationships with outsourced collection agencies, working with product and data teams to improve tools and reporting, and ensuring compliance and fair treatment of Members.

Owner of suspicious activity reporting and first-line financial crime controls across EU markets. Responsibilities include overseeing transaction monitoring, sanctions screening, SAR/STR processes, approving TPSA documentation, monitoring control effectiveness via MI and assurance, representing 1LOD in regulatory interactions, supporting the MLRO, escalating material risks, and overseeing remediation of audit and compliance actions. Ensures compliance with EU and national regulators (e.g., BaFin, ACPR, CSSF, Bank of Spain, Bank of Italy).

Tide is hiring a Senior Product Designer to join its Payments Services squad based in Bulgaria. The role involves end-to-end product design for web and mobile, user research (including running moderated sessions), prototyping, and contributing to the Tide Design System. Requires 4+ years' experience and proficiency in Figma. Gross annual salary range: €38,400–€60,000.

Tide is hiring a Staff-level Backend/Platform Engineer to design and build core services (APIs, workflow orchestration, tool integration) for an agentic platform that brings generative AI into production. The role emphasizes scalable, reliable, secure service design and cross-team productionisation of shared AI capabilities. Tech stack highlights include Java, Spring Boot, event-driven systems (SNS/SQS, Kafka), MySQL/Postgres on AWS (RDS/Aurora), Docker, Terraform, EKS, and observability/CI tooling.

As Senior Staff Software Engineer, you will define the architecture and shared services for Tide's agentic platform (context APIs, tool layers, policy controls, auditability), partner with product, data, security and engineering teams to build reusable capabilities, set standards for reliability, safety and scalability, optimize LLM spend, and implement automated evaluation pipelines. The role references a tech stack including Java/Spring Boot/JOOQ, event-driven systems (SNS/SQS, Kafka), MySQL/PostgreSQL on AWS, Docker, Terraform, EKS, DataDog and Python-based components.

Tide is hiring a Senior Account Executive (Senior Business Finance Specialist/Senior Commercial Finance Broker) based in the United Kingdom. The role involves engaging SME customers through the funding application process, matching them to lenders via Funding Options' platform, maintaining Salesforce records, building relationships with lending partners, monitoring market trends, and meeting revenue targets. Flexible working is supported.

Join Tide's Funding Options team as a Senior Business Finance Specialist to manage SME customer applications, advise on commercial finance options, liaise with a panel of lender partners, maintain Salesforce records, monitor trends, and help meet revenue targets. The role is senior within the sales team and emphasizes customer service, product and market knowledge, and relationship management.