Assistant Shared Services Analyst role in Tide's finance team (based in Delhi NCR, India). Responsibilities include processing supplier invoices and employee expenses, coding transactions, handling multi-currency bank transactions, maintaining finance inboxes, reconciling vendor statements and ledgers, preparing regular reports, identifying process improvements, and supporting ad hoc requests. Requires a bachelor’s degree (preferred) and 3–4 years' accounts payable experience; proficiency with accounting software (e.g., Xero, SAP) and Microsoft Excel.

The role owns day-to-day IT operations and workplace experience for a hybrid global workforce, providing hands-on support and overseeing Intune, Jamf, Meraki, SSO/MDM and core SaaS platforms. Responsibilities include IT asset lifecycle, onboarding/offboarding, incident/request/problem/change management, driving automation and process improvements, participating in on-call rotation, and collaborating with Security, People Ops and Engineering.

Join Tide as a Senior UX Writer responsible for UX copy and French translations for the Tide app. You will write and translate product copy, collaborate with Design, User Research, Product, Engineering, CCM and Legal, contribute to content guidelines, optimise localisation processes, provide French proofreading support across the business, and help test features before launch. Requires native-level French, strong English, 2+ years UX writing/content design experience, stakeholder management skills, and proficiency with Figma and translation tools. Gross annual salary range €46,000–€57,500. Based in Paris; flexible/remote work supported.

The Regulatory Risk & Compliance Specialist (UK) will identify, assess and mitigate regulatory risks under UK/FCA requirements, conduct compliance assessments for products and services, execute monitoring and reporting, support regulatory submissions and inspections, maintain compliance policies, and work across teams to remediate findings and embed controls. The role requires at least four years' mid-level experience in financial services compliance or regulatory risk and fluency in English.

Join Tide's Admin Services team as a Senior Product Designer to research, design and deliver web and mobile experiences (Bookkeeping, Taxes, Invoicing, Payroll, etc.). Requires 4+ years' product/UX design experience, strong Figma skills, design systems and accessibility knowledge, user research experience, and ability to work in cross-functional squads. Salary range €38,400–€48,000 gross per year.

Responsible for analysing KYC data against known typologies, incidents, SAR and fraud feedback, audit and 2LOD findings to determine visibility and impact in onboarding/reKYC data. Assesses whether current KYC controls (onboarding rules, ID&V, screening, KYB, SpDD, manual review) detect or mitigate risks and translates findings into practical recommendations. Works with OM, SAR, Fraud, Risk, 2LOD, Product and Engineering to implement control changes and requirements.

Lead chargeback operations across UK and EU markets, managing multiple team leads and teams (~20 people). Requires 6+ years in card disputes/payments, deep knowledge of Visa and Mastercard rules, experience with representment/pre-arbitration, and strong data-driven operational and stakeholder management skills.

Tide is hiring an IT Workplace Operations Engineer to own endpoint and device management (Intune, Jamf, MDM/SSO), manage asset lifecycle and AV/conference technology, support onboarding/offboarding workflows, contribute to process automation and documentation, and act as a technical resource for the team. The role requires 3-5 years in IT operations or workplace support with experience in ITIL and ITSM platforms (Jira/ServiceNow).

Role accountable for end-to-end management and investigation of UK member and non-member complaints, ensuring responses comply with FCA and FOS requirements (including Treating Customers Fairly and Consumer Duty). Responsibilities include root cause analysis, drafting compliant final response letters, supporting vulnerable customers, and collaborating with internal teams; regular use of tools such as GSuite, Slack, Confluence, Looker and Jira.

Responsible for hiring, training and managing DST/FOS field sales teams; acquiring and onboarding SMEs, restaurants, salons, hotels and retail partners for Tide Card distribution; running partner activation campaigns and providing ongoing partner support. Role requires 5–7 years' experience, including at least 3 years managing FOS/card sales teams, and willingness to perform fieldwork.

Tide is hiring a CRM Manager to lead CRM strategy for subscription products, improve retention and customer lifetime value, mentor a Senior CRM Executive, and use analytics (segmentation, predictive modelling, behavioural analytics) and marketing automation tools (Salesforce Marketing Cloud, Iterable, Segment, Looker) to optimise campaigns and drive cross-functional initiatives.

Tide is hiring a Senior Mobile Engineer (Flutter) to design, build and run mobile features for its Business Areas. The role involves developing high-performance UIs, writing testable code and BDD tests, collaborating in multidisciplinary agile teams, and contributing to a large modular Dart codebase (managed with Melos). Key technologies mentioned: Flutter, Dart, flutter_bloc, get_it, injectable, auto_route, flow_builder, freezed, json_serializable, retrofit, dio, mason, build_runner, i69n, Firebase, DataDog, LaunchDarkly, Segment and GitHub Actions. The position is based in Bulgaria and the listed salary range is €38,400–€48,000 per year.

Tide is hiring a Senior Mobile Engineer (Flutter) to design, build and maintain mobile products for its Business Areas. The role involves working in cross-functional agile teams, contributing to Flutter/Dart codebases (monorepo with melos), writing testable code and BDD tests, and using tooling such as flutter_bloc, get_it/injectable, auto_route, freezed/json_serializable, and CI/CD with GitHub Actions.

Funding Options by Tide is a commercial credit broker. This senior Business Finance/Sales role supports businesses and vendors to secure finance (hire purchase, leasing, unsecured loans) from a panel of 80+ lenders. Responsibilities include meeting/exceeding sales targets, managing vendor and lender relationships, guiding small business customers through applications, maintaining prospect data in Salesforce, monitoring market trends, and delivering high customer service. Flexible working and standard Tide benefits are offered.

The Business Development Specialist will engage prospective SME customers via calls, emails and digital platforms to assess finance needs, conduct initial discovery and qualify leads using Salesforce, then hand off qualified leads to senior business finance specialists. The role requires 1–3 years in lead generation/inside sales or B2B sales support, strong communication skills, and familiarity with CRM systems and financial/fintech or SME lending is a plus.

Tide is hiring a Social Media Support Specialist (based in Bulgaria) to handle member queries and feedback on social and review channels in German and English. Responsibilities include frontline customer service, root cause analysis, cross-team collaboration (PR, Marketing, Product, Content), and creating small educational content pieces. Requires excellent spoken and written German and English, at least 1 year handling social/review platform queries, familiarity with tools like Kustomer, GSuite and Jira, and experience with Agile practices. Salary range provided: €20,000–€22,500/year.

Join Tide as a Staff-level Backend/Platform Engineer focused on building core services for an agentic AI platform: APIs, workflow orchestration, tool integration, and shared AI capabilities. Work across product, data, platform, and security teams to design reliable, secure, observable services. Tech stack highlights: Java/Spring Boot, event-driven systems (SNS/SQS, Kafka), MySQL/Postgres on AWS (RDS/Aurora), Docker, Terraform, EKS, observability (DataDog, Rollbar), CI/CD tools.

Tide is hiring a Staff Backend Engineer (AI) to design and build core services for an agentic platform, including APIs, workflow orchestration, and tool integration. The role focuses on scalable, reliable, secure services and reusable engineering patterns for AI-enabled workflows. Tech stack highlights include Java, Spring Boot, event-driven systems (SNS/SQS, Kafka), MySQL/Postgres on AWS, Docker, Terraform, EKS, and various observability and CI/CD tools. Multiple locations across Germany, Bulgaria, India, Lithuania, Serbia and the UK are listed.

Lead the architecture and shared capabilities for Tide's agentic platform, including context APIs, tool layers, policy controls, auditability, observability and automated evaluation pipelines. Partner with product, data, security and engineering teams, make build vs buy decisions, integrate external components, and set standards for reliability, safety, scalability and developer experience.

Tide is hiring a Senior Staff Software Engineer to define and lead the architecture of an agentic platform that enables AI systems to operate safely and at scale across the company. Responsibilities include designing shared services (context APIs, tool layers, policy controls, auditability), partnering across product/data/security/engineering, making build vs buy decisions, optimizing LLM spend, and building automated evaluation pipelines. The role expects deep experience building platform/infrastructure systems, distributed systems and cloud-native architecture, and strong judgement across APIs, reliability, security and observability.