Thorn is hiring a Senior Support Engineer (US-based, remote) to provide advanced technical support for products such as Safer and Thorn Detect, design and build support tooling and automations (including AI-driven improvements), troubleshoot complex customer issues, own documentation and onboarding materials, and collaborate cross-functionally with Product, Engineering, Data Science, UX, and Account teams. Estimated compensation range: $79,000–$109,250/year.