Lead designer role responsible for evolving the Wirecutter Store across homepage, PDPs, and checkout. Requires 4+ years of relevant design experience, Shopify experience, proficiency in CRO/A-B testing and analytics, and the ability to translate business requirements into high-fidelity designs. Hourly base pay listed at $88–$92 USD.

Temporary, senior-level customer service role supporting the Wirecutter Store during peak season (up to 40 hours/week plus additional weekend hours). Responsibilities include live chat and email support, returns processing with Loop Returns, order and fulfillment escalation, and use of ecommerce platforms (Shopify, Gorgias). Requires 5+ years in senior customer service; base pay $25–$30 USD/hour.

Lead qualitative and quantitative research and design-thinking projects to connect visitors to Wirecutter across the shopping experience. Partner with Product, Design, Engineering, Marketing, Data and Editorial; manage external research vendors; complement research with behavioral data and A/B testing. Requires BA/BS and 8+ years research and insights experience, including 3+ years in e-commerce/shopping experiences.

Lead a team of analysts to build commercial dashboards, run experiments (A/B/CRO), and develop attribution and monetization frameworks across affiliate, ad, and Wirecutter Store businesses. Requires 6+ years in revenue or e-commerce analytics, strong SQL and BI tooling experience (Tableau/Looker), and 2+ years of people management.

Lead a team of analysts to build audience understanding, analyze engagement and traffic drivers, partner with product/design/engineering/editorial to define goals and run A/B tests, and translate behavioral data into actionable recommendations. Role is flexible (in-office or remote within the U.S.) and reports to the Executive Director of Data Analytics and Insights, Wirecutter.

The New York Times is hiring a Lead Product Designer to shape AI-enabled search and information experiences. The role requires building functional coded prototypes, collaborating with product, engineering, research, and editorial teams, and mentoring junior designers. Requires 7+ years of product design experience and experience creating coded prototypes and designing generative AI features. Reports to the Deputy Head of Product Design.

The New York Times seeks an experienced data journalist to be based in Texas to lead Texas-focused reporting collaborations. The role requires obtaining and building datasets (records requests, web scraping, document parsing), strong data analysis and cleaning skills, proficiency with Python and/or R, spreadsheets and relational databases, and close collaboration with reporters across the state. Minimum 3+ years of data journalism experience; Spanish proficiency is a preferred qualification.

The New York Times seeks reporters (local newsroom staff or freelancers) with 3–5 years' experience and a local investigative story idea for a one-year fellowship. Fellows will produce state- or region-focused investigative work under senior editorial guidance; applicants must be authorized to work in the U.S. and submit specified application materials.

The New York Times Local Investigations Fellowship is a one-year, fixed-term NY Guild role for reporters based in Louisiana, Mississippi, or Arkansas to produce a signature investigative project under senior editors. Applicants should have 3–5 years of reporting experience, be authorized to work in the United States (the Times will not sponsor new work visas), and submit a résumé, a cover letter with at least one story idea (max 500 words per idea), and five clips (full text). Annual base pay listed: $85,262.84.