Owns executive-level relationships and strategic engagement for enterprise customers; collaborates on Sysdig deployments, architecture, and operational best practices. Leads Customer Business Reviews, supports renewals/expansions, runs hands-on workshops, identifies risks/opportunities, and mentors junior CSMs/CSEs. Requires 5+ years in Customer Success/Solutions Engineering/Technical Account Management with hands-on Kubernetes, cloud platform (AWS/Azure/GCP), scripting/API integration, and experience with tools like Helm and Terraform; CKAD/CKA/CKS certifications are noted as relevant.

The role owns Sysdig's enablement charter, new-hire onboarding and certification frameworks, recertification cadence, adoption of sales methodology (e.g., MEDDPICC), and the enablement tech stack (LMS, conversation intelligence, AI GTM tools). Requires 5+ years in sales/GTM enablement, experience building or rebuilding programs, measurement frameworks, and cross-functional collaboration with Sales, CS, RevOps, and Product Marketing.

Own executive-level relationships and strategic engagement for enterprise customers; collaborate on deployments, architecture, and operational best practices; run workshops and Customer Business Reviews; support sales on renewals and expansions; identify and mitigate account risk; mentor junior team members. Requires 5+ years in customer success/solutions engineering or related SaaS/cybersecurity roles and hands-on experience with Kubernetes, cloud platforms, scripting, and API integration.

Own executive-level relationships and strategic engagement for enterprise customers, collaborate on Sysdig deployments and architecture, and lead workshops to drive value realization. Requires 5+ years in Customer Success/Solutions Engineering/Technical Account Management, hands-on Kubernetes and container experience, familiarity with cloud platforms (AWS/Azure/GCP), scripting/API integration, and strong stakeholder and executive communication skills.