Own executive-level relationships and strategic engagement for enterprise customers; collaborate on deployments, architecture, and operational best practices; run workshops and Customer Business Reviews; support sales on renewals and expansions; identify and mitigate account risk; mentor junior team members. Requires 5+ years in customer success/solutions engineering or related SaaS/cybersecurity roles and hands-on experience with Kubernetes, cloud platforms, scripting, and API integration.

Work with enterprise and high-value customers to own strategic relationships, guide Sysdig deployments and architecture, lead workshops and business reviews, and drive measurable customer outcomes. Requires 7+ years in Customer Success / Solutions Engineering / Technical Consulting at a SaaS or cybersecurity company, hands-on Kubernetes/container troubleshooting, cloud (AWS/Azure/GCP) experience, scripting/API integration, and strong executive stakeholder management.

Remote/flexible U.S. role at Sysdig focused on owning executive-level relationships and technical engagement for enterprise customers. Responsibilities include architecture and deployment guidance, success planning, outcome mapping, leading business reviews, hands-on workshops, troubleshooting (particularly Kubernetes and container-based environments), and supporting renewals/expansions. Requires 5+ years in Customer Success / Solutions Engineering / TAM or similar at a SaaS or cybersecurity company; experience with Kubernetes, cloud platforms (AWS/Azure/GCP), scripting/API integration, and strong stakeholder-management skills. Stated U.S. annual salary range: $130,000–$163,000.