Sardine is hiring a remote Account Manager (US or Canada) to serve as primary point of contact for a set of B2B customers, helping them maximize value from Sardine's fraud, payments, and compliance platform. Responsibilities include translating complex product and technical issues into actionable solutions, advising on fraud/compliance best practices, building and communicating KPIs, collaborating with risk analytics/data science/integrations/product teams, and managing stakeholder relationships. Requires 1+ years in Account Management, Customer Success, Risk Management, or Solutions Architecture in B2B SaaS and familiarity with API integrations; domain experience in fraud, compliance, fintech, AML/KYC, or payments is preferred.

Sardine is hiring a remote Senior Strategic Account Manager to own a portfolio of customers, maximize product ROI, translate complex product/technology issues into actionable solutions, and advise on fraud, compliance, payments, and AML/KYC best practices. The role requires 7+ years in account management/customer success/risk or solutions architecture within B2B SaaS, experience with APIs, strong presentation and project management skills, and proficiency with business intelligence tools. Candidates are accepted in UK, Bulgaria, Estonia, Germany, Ireland, Lithuania, Netherlands, Poland, Portugal, or Spain.

Remote-first Strategic Account Manager role based in Brazil (São Paulo). Owns strategic enterprise relationships, drives account growth and implementations, and provides technical and fraud/compliance advisory. Requires 7+ years in B2B SaaS account management or related roles, full professional fluency in Portuguese, English, and Spanish, and background in at least two of payments, fraud, crypto, or compliance.

Sardine is hiring a Customer Support Engineer (remote, Brazil) to own the end-to-end technical support experience for its API-driven risk platform. The role requires troubleshooting and resolving complex technical issues, working closely with customers, third-party providers, and engineering teams, documenting solutions, and advocating for customer needs. Candidates should have 5+ years in technical/support/solutions engineering or software engineering and strong knowledge of web technologies, APIs, SQL, and cloud infrastructure.

Sardine seeks a Strategic Account Manager to act as the primary customer contact, drive ROI, translate technical product capabilities into actionable solutions, and collaborate with risk analytics, data science, integrations, and product teams. Requires 7+ years in account management/customer success/risk or solutions roles in B2B SaaS and domain experience in fraud, compliance, fintech, AML/KYC, or payments.