Twilio seeks a Director, LATAM Carrier Relations to lead a regional team, build and negotiate with local carriers, align supply strategies with Sales and Product, and manage regulatory compliance across LATAM. The role requires a minimum of 10 years in telecommunications (5+ years in leadership), fluency in Spanish, English and Portuguese, familiarity with telecom protocols (e.g., SS7, SIP), and ~30% travel; based remotely in Brazil or Colombia.

Remote role based in Singapore. Lead strategic, consultative sales and account management for large enterprise customers (messaging, voice, email); drive upsell/cross-sell, forecasting and account strategy. Requires more than 10 years' relevant experience and ~30% travel.

Twilio is hiring a remote (US) Strategic Account Executive on the Regulated Verticals team to manage and expand growth and mid-market communications customers. The role focuses on consultative, analytical sales cycles for large-scale, compliance-heavy accounts; requires developing account strategy, forecasting, cross-functional collaboration, and using CRM (Salesforce). Approximately 20% travel is anticipated.

Remote (US) principal presales role at Twilio to act as regional technical authority for trust, identity & compliance. Responsibilities include end-to-end solution architecture, technical discovery, validation (workshops/demos/POCs), executive presentations, documenting customer patterns, and influencing product/R&D. Requires 7+ years progressive presales experience and 4+ years depth in a trust-related domain; ~25% travel.

Twilio is hiring a Strategic Account Executive (remote, based in Singapore) to protect and expand communications-platform business across assigned large enterprise customers in South East Asia or South Asia. The role focuses on consultative upsell and cross-sell cycles, data-driven account strategy, forecasting and financial modelling, and cross-functional collaboration. Requires more than 5 years of major/strategic account or strategic sales experience and experience supporting South East Asia or South Asia territories; MEDDPICC experience is referenced.

Designated Technical Account Manager at Twilio providing proactive technical guidance and resolving complex issues for strategic customers during 9am–6pm ET. Role requires strong experience with RESTful APIs, cloud solutions, server-side languages (Java, Node.js, PHP, C#, Python), client-side JavaScript (React/Redux), networking (TCP/UDP, SSL/TLS), and telecom/VoIP concepts (WebRTC, SIP). Occasional travel and possible holiday coverage may be required.

Twilio is hiring a Digital Marketing Manager (remote, based in India) to design and execute multi-channel digital strategies and demand-creation campaigns across APJ for the CPaaS portfolio. The role (reporting to the Digital Marketing Director, APJ) focuses on campaign planning and optimization across SEM/SEO/paid social/programmatic/email, ABM, analytics (GA-4, Salesforce, Tableau, Looker) and collaboration with field and product marketing teams. Requires a bachelor's degree and 5–8 years of digital marketing experience, strong English communication, and occasional travel.

Twilio is hiring a remote UK-based Digital Inside Sales Representative to qualify leads, acquire new nonprofit customers, manage sales cycles and pipelines, and execute solution selling for Twilio.org accounts. Requires 5+ years in sales/marketing/operations in a technical SaaS/CPaaS environment, experience with Salesforce/CRM, strong communication and analytical skills, and occasional travel.

Twilio is hiring a Marketing Financial Manager to own end-to-end OPEX budget management, headcount/payroll modeling, PO-level program spend tracking across multiple marketing functions, monthly/quarterly forecasting, ROI and ad hoc financial analyses, and modernization of FP&A workflows using automation and analytics. Role is remote within the US (some state exclusions apply) and requires 8+ years of progressive corporate finance/FP&A experience and hands-on experience with enterprise FP&A, ERP, and HCM systems. Occasional travel may be required.

Twilio is hiring a Staff Security Engineer on the Threat Detection and Response team to design and build detection tooling, automate response (SIEM/SOAR), perform threat hunting (including AI-related threats per MITRE ATLAS), participate in incident response and on-call rotations, and work with cloud platforms (AWS/GCP) and infrastructure-as-code (Terraform/CloudFormation). The role is remote within the US (some states excluded) and requires 3+ years of security engineering experience in production cloud environments.

Twilio seeks an Account Executive 3 (New Business) to drive new customer acquisition and close deals for messaging, voice and email CPaaS products into mid-market and enterprise Financial Services customers. Requires 5+ years full-cycle sales experience, technical SaaS/CPaaS selling, strong prospecting and analytical skills, and proficiency with Salesforce. Role is remote in the United States with approximately 25% travel.

Lead Twilio’s North American escalation management team as the primary customer advocate for high-visibility incidents, driving systemic product and process improvements, mentoring staff, and owning strategic reviews (MORs/QBRs). Role requires strong executive communication, data-driven decision making, project and process leadership; travel may be required occasionally. Desired experience listed as 10+ years (with 7+ years in leadership).

Remote Principal Presales Engineer focused on Twilio's ISV segment. Role leads technical pre-sales activities (qualification, demos, POCs, RFPs, design docs), proposes architectures, conducts technical discovery, and mentors other solutions engineers. Requires 8+ years pre-sales experience (or 10+ years related professional experience) and hands-on software or telecom knowledge (SIP, contact center, security); familiarity with cloud platforms is desired. Approximately 25% travel expected.

Twilio is hiring a Strategic Account Executive to manage and grow fast-growing customers across EMEA with a focus on Southern Europe. Responsibilities include driving revenue and gross profit growth, cross-sell and upsell of Twilio products (voice, messaging, email, contact centre, account security), creating pricing proposals, negotiating contracts, and maintaining customer satisfaction. Role is remote (based in the UK, Spain, or Ireland), expects approximately 25% travel, requires 6+ years of relevant sales/account management experience, and native/bilingual proficiency in English and Hebrew.

Twilio is hiring a Partner Marketing Specialist to manage end-to-end partner lead uploads, maintain data hygiene, coordinate partner campaign toolkits and portal assets, support major partner events, and assist with global partner marketing budget administration. The role expects 3–4 years of relevant experience and hands-on familiarity with Salesforce, Tableau (or similar BI tools), and strong spreadsheet skills.

Twilio is hiring a Presales Engineer focused on the DACH region to lead technical pre-sales across new business and strategic accounts. Responsibilities include technical discovery, designing and presenting architectures, building demos and PoCs, responding to RFPs, and mentoring other presales engineers. Required: 8+ years pre-sales experience (or 10+ years professional experience); software development or working knowledge of backend and web technologies; experience with REST APIs, telecom/SIP/contact center or security; strong presentation and communication skills. Role is remote (based in UK, Ireland, or Spain) with approximately 35% travel. Proficient German is listed as a desired qualification.

Twilio is hiring a Senior Strategic Account Executive (fluent French) to manage and grow high-value accounts across EMEA with a focus on Southern Europe. The role focuses on account management, cross-sell/upsell, quota attainment, and selling Twilio products (messaging, voice, email, contact centre, account security) to technical and business audiences. Requires 6+ years of account management/sales experience; ~25% travel is anticipated.

Technical staff-level role on the Enterprise Security team driving technical strategy and engineering for securing the enterprise AI ecosystem. Responsibilities include designing secure reference architectures for AI platforms, building decision infrastructure and guardrails, AI vetting frameworks, agentic AI identity/posture management, coding and IaC (Python/Go/Java), and mentoring engineers. Requires 7+ years in security engineering and 2+ years in technical leadership; cloud (AWS/GCP) and Kubernetes experience required. Role is remote in the US (not eligible in certain Bay Area cities) and may require occasional travel.

Twilio seeks a Staff Product Manager to own Trust Hub (KYC) products end-to-end within the Onboarding and Compliance organization. Responsibilities include defining product vision and roadmap, leading cross-functional teams, translating customer needs into requirements, defining success metrics, and conducting data-driven reviews. Requires a minimum of 8 years product management experience in SaaS/IaaS/PaaS and strong analytical, technical, and UX understanding. Role is remote in the United States (not eligible in certain states) and may require occasional travel.

Twilio is hiring a Principal Presales Engineer for its ISV segment to lead technical pre-sales engagements: discovery, architecture proposals, demonstrations, POCs, RFP responses and mentoring other engineers. The role requires 8+ years of pre-sales experience (or 10+ years supporting technical products), hands-on technical and software knowledge (telecom/SIP/contact center/security and APIs), and ~25% travel. The position is remote within the US (with specific state/location exclusions noted in the posting).