Individual-contributor Support Systems Lead role based in Replit's NYC office responsible for configuring and maintaining Zendesk and the broader support stack, building assignment logic, automations, integrations using APIs/webhooks, and self-service/in-product support surfaces. Requires 5+ years in support operations/systems, hands-on ticketing platform administration, experience with integrations and troubleshooting, and comfort working cross-functionally. Full-time, in-office role.

Individual contributor Support Systems Lead responsible for configuring and maintaining Zendesk and the support stack, building integrations and automations (APIs, webhooks, scripting), partnering with Engineering on self-service and in-product support, and supporting tooling across in-house and outsourced teams. Full-time role based in Foster City, CA with in-office requirement Monday, Wednesday, Friday. Requires 5+ years in support operations/support systems.

Replit seeks a Director of Product Design to run day-to-day design operations from the Foster City office (in-office Mon/Wed/Fri). The role combines people leadership, hands-on product and interaction design, cross-functional partnership with Product and Engineering, and responsibilities for hiring, elevating design quality, and evolving design practices.

As a Forward Deployed Engineer, you will partner with strategic enterprise customers to design secure, scalable architectures, integrate Replit with existing systems (SSO, data warehouses, APIs, identity providers), and take projects from prototype to production. The role requires 5+ years of software engineering experience, hands-on production experience with LLM applications (retrieval, tool calls, evals), strong technical communication, and the ability to drive complex technical deployments in enterprise environments.

Replit seeks a Social Media Support Specialist (hybrid, NYC) to respond to customers via support tickets and social channels (X/Twitter, LinkedIn, Reddit, Apple/Google Play), handle billing and account issues, monitor product feedback, manage escalations, and collaborate with product, engineering, marketing, and community teams. Requires 4+ years of social media support experience and familiarity with Zendesk, Sprout Social, Stripe/Orb, and high-volume ticketing workflows.

Replit seeks a Social Media Support Specialist to manage customer inquiries and community discussions across X, LinkedIn, Reddit, and app stores, and to handle tickets for account and billing issues. The role uses tools such as Zendesk, Sprout Social, Stripe, Orb, Slack, Linear, Notion, and Replit; it requires 4+ years of social media support experience and strong public-facing written communication skills. This is a full-time, hybrid position based in Foster City, CA.

Zero-to-one role owning AEO/GEO/SEO strategy across AI assistants and traditional search: keyword strategy, technical SEO, content production, citation and AI visibility programs, measurement and experimentation, and agency/vendor management. Requires 5+ years in SEO or organic growth with hands-on AEO/GEO experience.

Work directly with Replit's CEO and Office of the CEO to capture, edit, and publish premium photo and video content across visual channels. Responsibilities include travel with the CEO, hands-on shooting and editing, maintaining brand guardrails, and independently executing documentary-style storytelling to grow a founder personal brand. This is a contract role focused on high-quality, long-term positioning rather than high-volume trend-driven content.

Responsible for the full dispute lifecycle (investigate chargebacks, gather evidence, respond within network deadlines), design and maintain policies/SOPs, define program metrics and report on performance, monitor trends and partner with Engineering/Finance to address root causes, and build automation, training, and escalation paths to scale the disputes program. Requires 6+ years owning disputes/chargebacks operations and deep familiarity with major card network dispute rules.

Responsible for owning positioning and growth strategy for Replit’s core creation products (Design and Slides). Duties include developing audience-focused narratives, leading launches, identifying channels to drive adoption, tracking competitors and customer needs, and delivering actionable feedback to Product and Engineering. Requires 4+ years of product marketing experience.

Senior Media Manager to act as Replit's internal owner of paid media: direct agencies, challenge media plans across channels (TV/CTV, online video, OOH, audio, social, search, programmatic), manage multi-million-dollar budget pacing and forecasting, define KPIs and measurement (brand lift, incrementality, MMM), and translate performance into executive recommendations. Requires 5+ years of media planning/strategy experience.

Full-time, in-office Director of Sales role based in New York City (SoHo). Lead, coach, and scale a GTM team; own the enterprise sales playbook and full sales cycle for strategic deals; forecast and report pipeline health; represent the company at industry events. Requires 7+ years in B2B SaaS sales (including 3+ years managing quota-carrying AE teams) and experience closing enterprise deals and selling developer tools or technical platforms.

As a Premium Support Engineer (remote — Japan), you will diagnose, reproduce, and resolve complex issues for high-value customers, lead incident communications, escalate and track high-impact bugs with Product and Engineering, and contribute to tooling, automation, and documentation. Role requires 4+ years in technical/developer support or systems engineering and professional fluency in English and Japanese. Position begins remote with plans to transition to a hybrid model when a local office is established.

Replit is hiring a Strategic Finance professional to support high-impact strategic and operational initiatives, including GTM finance, pricing and packaging, unit economics, international growth analysis, corporate development, and investor relations. The role partners with Sales, Product, Engineering and executive leadership, prepares board materials, and requires 3–6 years of relevant experience plus proficiency with SQL, Python or similar data tools and expert-level financial modeling.

Replit seeks a Brand Designer (5+ years) to define, develop, and maintain the company's visual brand system and core assets across product, web, and marketing. Role requires hands-on design, creating guidelines and documentation, partnering with product teams and external agencies, and ensuring consistent brand application. Position is full-time, based in Foster City, CA with an in-office requirement three days per week.

Replit is hiring a Product Engineer to own end-to-end product experiences—from concept through launch and iteration—focused on AI, agentic workflows, visual editors, presentations, and data applications. The role requires 4+ years of professional software engineering experience and strong skills in TypeScript, React, HTML, CSS, browser performance, accessibility, Node.js, and Postgres. This is a hybrid role (office requirement Mon/Wed/Fri) based in Foster City, CA.

Replit is hiring an Account Executive (based in India) for a full-cycle sales role focused on new client acquisition, product demonstrations, deal negotiation, CRM-based forecasting (Hubspot), and customer relationship expansion. Candidate should have AE or technical sales experience in SaaS or developer tools, strong communication skills, comfort explaining technical concepts, and willingness to travel up to 25%. Role starts remote and will transition to hybrid when a local office is established.

Replit is hiring a Head of Marketing Operations to own end-to-end marketing budget and financial operations, manage hiring/headcount processes with TA, coordinate cross-functional marketing teams, partner with the CMO on executive presentations, and manage the marketing technology stack (tool evaluation, procurement, onboarding, and renewal tracking). Requires 10+ years in marketing or business operations and experience with marketing tech, budgeting, and hiring operations. Position is full-time and based in the Foster City, CA office with an in-office requirement Monday, Wednesday, and Friday.

Full-time Communications/PR Lead based in Foster City, CA (in-office M/W/F) responsible for enterprise communications across product launches, partner and customer announcements, analyst engagement, executive thought leadership, messaging, and competitive positioning. Role requires strong writing, media and analyst relationship-building, translating technical capabilities for business and developer audiences, and familiarity with AI, security, and governance.

Full-time role based in Foster City, CA. Own analytical foundations for Trust & Safety: build datasets and models, evaluate detections and experiments, measure false positives/negatives and economic impact, detect coordinated abuse, and partner with engineering, support, and legal. Requires 5+ years in data science/product analytics/fraud or related fields and strong SQL and Python experience.