Own and evolve Ramp’s Quote-to-Cash systems on the Salesforce platform: build quoting, contract, provisioning, billing, renewal, and amendment workflows; design and implement integrations with Ironclad, Billing/Core, and other systems; ensure data integrity, idempotency, reconciliation, and scalable, reliable revenue workflows. Requires 7+ years on Salesforce, strong Apex/LWC/Flows experience, integrations and systems-architecture background.

Own and evolve Ramp’s Post Sales systems by designing, developing, testing, and deploying Salesforce applications and reliable integrations between Salesforce, internal revenue apps, data systems, and adjacent business systems. Requires deep Salesforce experience (Apex, LWC, Flows), strong integration and architecture skills, and experience translating commercial requirements into durable system behavior; 7+ years Salesforce experience expected.

Senior Manager responsible for leading and growing the Strategic Technical Consulting team, owning end-to-end post-sales technical implementation for Ramp's largest and most strategic accounts. Accountabilities include technical discovery, solution design, go-live and adoption, escalation management, defining the delivery model, operationalizing KPIs and capacity, and partnering cross-functionally. Requires 8+ years in technical consulting/implementation/professional services (enterprise accounts) and 3+ years managing individual contributors, with deep fluency in ERP/financial systems, APIs, SSO/HRIS integrations, and core accounting workflows. Role is based in New York, NY or San Francisco, CA; relocation expense coverage to NYC or SF is offered.

Serve as the primary technical advisor for enterprise accounts running Microsoft Dynamics F&O, partnering with Customer Activation, Account Management, Product, Design, and Engineering to assess requirements, design scalable solutions, and drive integrations (APIs, HRIS, accounting). Requires 4+ years in technical consulting or similar and hands-on experience with Dynamics F&O financial modules, integrations, and multi-entity environments.

Serve as the primary technical consultant for enterprise accounts running Oracle Fusion Cloud, guiding integrations, configuration, and system design for complex multi-entity financial environments. Requires 4+ years in technical consulting or implementation and hands-on experience with Oracle Cloud Financials, APIs, ERP integrations, and accounting modules (GL, AP, Subledger).

Responsible for end-to-end onboarding and activation of micro-SMB and SMB self-service customers, aiming to fully onboard customers within 60 days and managing a high-volume book (100+ customers). Partner with Product to surface customer feedback, identify automation and scaling opportunities, and maintain high customer satisfaction. Requires a minimum of 3 years in sales, customer success, or product operations in a B2B setting.

The role is a forward-deployed, client-facing engineering position partnering with customers from discovery through production launch. Responsibilities include solution architecture, building and validating prototypes, implementing scalable and secure systems (including LLM/RAG/agent systems), and creating operational playbooks and monitoring. The position requires experience shipping production software, working directly with enterprise customers, and familiarity with cloud platforms and distributed systems.

Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Workday, leading Workday integration, configuration, and system design. Partner with Customer Activation, Account Management, Product and Engineering to deliver scalable financial solutions, troubleshoot integration blockers, and influence product roadmap. Requires 4+ years in technical consulting/implementation and 3+ years hands-on Workday experience.

Serve as the primary technical advisor for Enterprise and Strategic Enterprise customers running SAP S/4HANA, driving integrations, configuration, and system design across multi-entity environments. Requires 4+ years in technical consulting or similar roles and 3+ years hands-on S/4HANA experience; responsibilities include troubleshooting integrations, guiding implementations, and influencing product and engineering roadmaps.

Serve as the primary technical advisor for strategic enterprise accounts using Oracle Fusion Cloud, partnering with Customer Activation, Account Management, Product and Engineering to design and implement scalable Oracle Cloud integrations. Requires 4+ years in technical consulting or implementation, deep hands-on experience with Oracle Fusion Cloud Financials (GL, AP, Subledger, multi-org), and comfort with APIs and system architecture.

Own procurement implementations from close-won through go-live, partnering with CFOs, finance ops, IT, and legal to map current workflows and design future-state processes on Ramp. Role combines process consulting, product expertise, and relationship management; provides structured product feedback and supports bundled Bill Pay activations when applicable.

Lead and develop a team of Procurement Activation Specialists responsible for discovery, configuration, and go-live for mid-market customers. Define and codify the procurement activation playbook, turn implementation patterns into product feedback, partner cross-functionally to standardize handoffs and resourcing, and operationalize scalable implementation processes.

The AI Solutions Strategist partners with enterprise finance stakeholders to discover and diagnose workflow pain points, translate them into solution requirements and success metrics, and work with engineering and product teams to implement AI-enabled automation. Requires ~4+ years experience in solutions/implementation/product strategy or related roles, strong finance operations knowledge (close, controls, procurement, AP), and familiarity with integrations, APIs, SQL, and governance.

Lead end-to-end implementations of Ramp’s Bill Pay and Procurement solutions for enterprise customers, configure workflows, educate customers on AP and procurement best practices, troubleshoot issues, and partner with Product and Engineering to surface insights. Requires 5+ years in customer success or implementations supporting AP/procurement, strong project and communication skills, and experience working with accounting/ERP systems.

The role leads and executes customer onboarding and implementation projects, partners with Commercial Account Managers and product teams, sells the value of implementation to customers, and helps define hiring, processes, and best practices for Ramp’s Implementation organization. Requires a minimum of 3 years in customer success, account management, or product operations in a B2B setting. Relocation expense coverage to NYC or SF is offered if needed.

The role partners with Customer Activation, Account Management, Product and Engineering to design and support scalable ERP, HRIS and API integrations, troubleshoot integration blockers, and guide customers through configuration and system architecture decisions. Requires 4+ years in technical consulting, solutions engineering, or implementation roles and familiarity with ERP/accounting systems and APIs.

Early member of Ramp's Scaled Customer Success team responsible for end-to-end onboarding, activation, and growth of self-service SMB accounts. Role requires managing a high-volume book of business (100+ customers), meeting KPIs, identifying automation opportunities, and partnering with Product to surface customer feedback. Minimum 3 years of relevant B2B experience.

Frontline technical advisor and liaison between customers and internal teams (Customer Activation, Account Management, Product, Engineering). Responsible for assessing requirements, recommending Ramp architecture and integrations (ERP, HRIS, APIs), troubleshooting integration blockers, supporting technical workstreams for fast time-to-value, contributing documentation and influencing product roadmap. Role targets Commercial and Mid-Market customers; requires familiarity with ERP systems and finance/accounting workflows.

Role embedded in enterprise accounts to lead implementation through sustained workflow adoption, build change management strategies, quantify financial impact for finance leaders, run executive stakeholder management, use AI tools daily, partner with Sales and Technical Consulting, and surface product insights. Requires 7+ years in enterprise customer success or implementations and ERP fluency.