The role focuses on cultivating customer relationships, developing tailored success plans, conducting executive business reviews, mitigating risk, and collaborating with Sales, Support, Professional Services, and Product to ensure value delivery. Requires strong communication, negotiation, presentation, and conflict resolution skills, proficiency with Office 365, and willingness to travel for onsite customer engagements.

Owner of territory plans and execution to deliver bookings, on-time renewals, retention, and expansion across assigned accounts. Runs deals end-to-end (discovery through close), coordinates solution consulting, services and customer success, manages RFPs and procurement, and maintains forecast accuracy in CRM. Requires 4+ years enterprise SaaS sales experience and experience with CRM discipline (Salesforce) and modern deal methodologies such as MEDDPICC.