Lead improvements across identity (Okta), Google Workspace, and device management (JumpCloud) while designing automation for onboarding/offboarding and administering core SaaS tools. Partner with Security and Risk/Audit to implement controls and support ISO 27001 and SOC 2, own projects from scoping through rollout, and mentor colleagues in a fully remote environment. Typically requires six or more years of relevant IT engineering or systems administration experience.

Upsun is hiring a Sales Enablement Manager to build and run onboarding and enablement systems, maintain knowledge and training assets, implement certification and sales plays, and measure ramp and content effectiveness. The role partners with RevOps, Product Marketing, Product, and Engineering, and emphasizes using AI and automated workflows to scale enablement. Hiring focus: France, Germany, Spain, and the United Kingdom; visa sponsorship is not offered.

Lead Upsun's transition to an automation-driven SRE model, owning reliability, scalability, and observability across multi-cloud environments. Responsibilities include architecting monitoring and alerting (Prometheus, Grafana, ELK), implementing IaC (Terraform, Ansible) across AWS/GCP/Azure, scaling CI/CD pipelines, and leading incident response. Role is remote with hiring focus in Western Australia and includes periodic on-call duties (one week every 4–5 weeks, 02:00–10:00 UTC).

Upsun is hiring a remote Software Engineer to build and maintain backend billing services and integrations (invoices, taxes, usage-based billing) primarily in Go. The role requires ownership of billing components, collaboration with Finance/Product/Support, and at least 3 years of professional Go backend development experience with relational databases and API integration experience. Hiring is focused on Canada, France, Germany, Spain, and the United Kingdom; visa sponsorship is not available.

Remote Senior Software Engineer role owning end-to-end backend billing components (in Go): usage-based billing, invoicing, integrations with third-party billing systems, and reliability/ security of payment-related services. Works cross-functionally with Finance, Product, and Support, mentors engineers, and troubleshoots distributed systems.

Hands-on Product Manager role focused on platform foundations—including API, runtime, environments, and reliability—serving developers and AI agents. Responsible for strategy, roadmap, technical execution, customer advocacy, and cross-functional alignment. Remote-first hiring restricted to candidates legally authorized to work in Germany, Canada, France, Spain, or the UK; Upsun is not able to provide visa sponsorship.

Enterprise Billing Systems Architect responsible for configuring and operating the billing/Q2C platform (catalogs, pricing, rating, bill runs), maintaining integrations to CRM/ERP/payment systems, performing SQL-based data validation and auditing, supporting revenue recognition alignment (ASC 606 / IFRS 15), and managing migrations from implementation partners. Remote role with hiring focus in Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States; visa sponsorship is not provided.

As Customer Retention Manager you will own renewal pipeline management, build and improve scalable retention workflows (using Salesforce/CRM and automation), identify at-risk customers via health scoring, negotiate within guidelines, and partner with Sales, Customer Success, Product and Data to drive renewals and expansion. This is a remote role with hiring focus in the UK, France, Spain, Germany, and Canada; visa sponsorship is not available.