The Customer Retention Manager will proactively manage renewals and relationships for a high-volume portfolio, build and improve scalable retention and renewal workflows (using Salesforce/CRM and integrated tooling), use health scoring to identify at-risk accounts, support automation and AI-enabled outreach, negotiate within company guidelines, and collaborate with Sales, Customer Success, Product, Data, and GTM teams. The role is remote and hiring is focused on candidates located in the UK, France, Spain, Germany, or Canada; the company is not able to provide visa sponsorship.

Join Upsun's Data Science and Engineering team as a Senior Analytics Engineer working remotely (hiring in France, Germany, Spain, UK). Responsibilities include designing and building data models with dbt and medallion architecture, defining and owning business metrics, working with large-scale datasets (GCP BigQuery, AWS S3), implementing ELT/ETL patterns (Fivetran, Hightouch), using SQL and Python in production, and collaborating across technical and non-technical teams. The role mentions experience with FinOps, Salesforce and AI tools (e.g., Claude Code). Visa sponsorship is not available.

Lead and scale the sales motion for Upsun Dispatch as a player‑coach: personally drive prospecting, qualification, demos, closures, and account expansion in year one while building and coaching a team of four. Report to the CRO, collaborate with Product, Engineering, Marketing, and Customer Success, own forecasting and pipeline, and perform market validation for a new AI-driven SDLC product. Role is remote with approximately 25–30% travel; Upsun cannot provide visa sponsorship at this time.

You will own Okta as the core identity platform (SSO, SCIM, MFA, directory hygiene), automate provisioning/deprovisioning and joiner/mover/leaver flows, administer Google Workspace, support JumpCloud MDM, and implement access controls and audit evidence for ISO 27001 and SOC 2 Type 2. Role expects typically 5+ years in IT systems/identity, scripting/automation (Python, APIs, webhooks), SaaS-first operations, and strong process and documentation skills. Role is remote; hiring focused on CAN, FRA, ESP, DEU, GBR. Visa sponsorship is not available.

Act as a strategic, hands-on legal partner across product, engineering, sales and marketing to draft and negotiate customer and vendor contracts, embed privacy and security compliance into the platform, develop AI/ML legal frameworks (including EU AI Act), and enable go-to-market through policies, playbooks and trainings. Requires a law qualification, 5+ years post-qualification experience in tech/SaaS or law firm, and fluency in English and French.

Senior Account Executive owning the full sales cycle to drive new subscription revenue across Benelux and Nordic customers (role focused on hiring in Germany or France). Requires 5+ years in technology/B2B sales, experience with CRM (preferably Salesforce), value/solution selling methodologies, pipeline generation, and ~25–30% regional travel.

Senior executive role to lead Product at Upsun, managing ~20 product managers, designers, and advocates. Responsibilities include architecting mid-to-long-term portfolio strategy across Upsun Cloud, Blackfire, and Dispatch; aligning Product with Engineering and revenue teams; translating market insights into roadmaps and business metrics; and hiring a direct leadership team. Remote role hiring in Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. The company is not able to provide visa sponsorship.

Zero-to-one role owning technical relationships with early customers and design partners, driving solution design, demo/reference architecture development, GTM playbooks, and feeding product/engineering with market feedback. Requires 7+ years in solutions engineering/architecture, hands-on coding/scripting, cloud and containerization experience, and expertise with AI agents and agentic workflows. Remote role focused on hiring in Canada or the USA; no visa sponsorship available.