Pindrop is hiring a Senior Production Support Engineer to own resolution of critical production issues, troubleshoot complex API integration and authentication problems, lead high-severity incident investigations, conduct root cause analysis, and collaborate with Engineering, Product, and Customer Success. The role requires 7+ years of relevant experience and expertise with RESTful APIs, cloud platforms (AWS/GCP), Linux, SQL, scripting, monitoring, and incident management; participation in on-call rotations is required.

Pindrop seeks a GTM Strategic Finance Manager to partner with Sales, Marketing, Customer Success, Partnerships, RevOps, and Finance to build driver-based models, automate reporting, and deliver insights across full-funnel pipeline, customer economics, and GTM ROI. Requires 7+ years in strategic finance/business operations (7–10 years preferred), strong B2B SaaS experience, advanced spreadsheet modeling, and proficiency with reporting/BI and FP&A tools (e.g., SQL, Looker, Tableau, NetSuite/Adaptive/Drivetrain/TM1). US base pay range listed at $165,000–$175,000 USD.

Drive research and implementation of deep learning algorithms for multimodal deepfake detection (audio and video), speech synthesis detection, facial manipulation analysis, and biometric authentication. Requires a MS/PhD (or equivalent experience), 3+ years of relevant research experience, strong Python and modern ML framework skills (PyTorch/TensorFlow/Keras), and experience building reproducible research pipelines and transitioning prototypes toward production.

Pindrop seeks a Senior Director of Product Marketing to define and execute go-to-market plans, product positioning, launches, and customer insight programs for AI-enabled authentication, fraud and deepfake detection, and voice biometrics. The role requires cross-functional leadership with Product, Engineering, Marketing and Sales, external thought leadership (analysts, presentations), sales enablement, competitive intelligence, and people management. Must have 7+ years B2B SaaS product marketing experience and experience translating AI/ML and security concepts.

Full-time senior consultant role (remote, US) to serve as a trusted advisor for strategic customers—leading complex engagements from discovery through implementation and optimization. Responsibilities include workshops, technical assessments, integrations with contact center and security systems, cross-functional collaboration, and producing thought leadership. Requires 7+ years in consulting or customer-facing technical roles in SaaS/cloud/security/fintech and experience with voice biometrics, authentication, and fraud risk.

Pindrop seeks a Senior Product Manager to lead agent identity management—covering agent identification, verification, delegated authorization, risk-based controls, and auditable evidence—starting with real-time voice and expanding to other channels. Requires 5+ years PM experience in B2B SaaS/platform/cybersecurity, technical fluency with APIs and authentication/authorization concepts, and experience driving customer discovery, pilots, and cross-functional delivery. US-based remote role with at least ~6 trips/year. Published US base pay range: $150,000–$190,000 USD.

Pindrop seeks Research Scientists at multiple seniority levels to conduct and translate ML/deep learning research (voice, video, generative AI, biometrics, fraud detection) into production systems. Candidates should have strong Python and ML framework experience (PyTorch/TensorFlow/Keras), research publication or product translation experience, and domain knowledge in authentication, audio/video pipelines, or fraud.

Pindrop is hiring an Executive Assistant to support the CEO as a trusted partner and operational extension. The role requires 10+ years of EA experience (including at least 3 years supporting a CEO) and includes ownership of calendar and priorities, travel coordination (domestic and international), preparation of meeting briefs and executive-ready materials, communication drafting, and systems to improve follow-through. Remote-first US role with regular on-sites; base pay range listed as $120,000–$140,000 USD/year.

Pindrop is hiring a Chief of Staff to partner with the CEO during rapid growth. The role is strategic and operational—owning business rhythm (OKRs, ELT, board), driving cross-functional alignment, preparing executive materials, running special projects (e.g., M&A, org design), and using AI tools daily to synthesize research, draft communications, build dashboards/models, and accelerate decision-making. Requires minimum ~6 years of combined experience across top-tier consulting/banking/VC/PE and hyper-growth tech, discretion, and quarterly in-person time in Atlanta.

Individual contributor responsible for designing, building, testing, and operating Passport and Authentication cloud services and workflows. Work primarily in Go and Python with AWS/GCP services (Kinesis, DynamoDB, S3), containers and Kubernetes, microservices and REST APIs, CI/CD, Terraform/AWS CDK, and observability; participate in on-call rotation and operational support.

Work as a Senior Software Engineer on the Capture team to design, build, test, deploy, and operate Go microservices and media pipelines that ingest and normalize real-time and recorded audio/video from providers (Zoom, Teams, Webex, Amazon Connect, Genesys) into downstream analytics. Requires 5+ years building and operating distributed backend services, cloud-native experience (AWS/GCP), containerization (Docker, Kubernetes), and production on-call support.

Join the Authentication team to design, develop, deploy, and operate secure, low-latency backend services and APIs using Go and Python. Work with AWS and GCP managed services (S3, DynamoDB, Kinesis, IAM), CI/CD and infrastructure-as-code, observability tooling, and integrate ML-driven signals for fraud prevention and identity verification. Requires 5+ years backend experience and production ownership, with participation in on-call rotation. US-remote; base pay range $130,000–$170,000 USD per year.

Lead a diverse team of Strategic Account Executives, Account Managers, and Commercial AEs to meet revenue targets for Pindrop's fraud risk and identity authentication solutions. Responsibilities include building and executing account strategies, managing forecasts and Salesforce, overseeing proofs of concept, driving license sales (including $1M+ deals), hiring/coaching sellers, and engaging at executive levels. Requires 10+ years selling to strategic customers, 3+ years sales management, SaaS experience, quota-carrying background, and familiarity with security/fraud or related industries.

Pindrop seeks an Audio Annotation Analyst to produce accurate, consistent annotations of audio and video recordings, support investigations into anomalies and model behavior, maintain annotation records, and collaborate with Research Scientists. Requires 3+ years of continuous work experience, strong listening and observational skills, and familiarity with spreadsheets and annotation workflows. US-based remote role; listed base pay range $60,000–$80,000 USD per year.

Pindrop is hiring a Senior Security Researcher focused on red team operations targeting GenAI/LLM systems, voice deepfakes, web and API security, and cloud environments. Responsibilities include adversarial ML testing (prompt injection, model extraction), deepfake/voice synthesis attacks, full-scope penetration tests, security code reviews, automation using Python, and partnering with SecOps and product teams to translate findings into defenses.

Serve as the primary customer contact for a defined portfolio of commercial and mid-market accounts, owning adoption, success plans, renewal coordination, and health monitoring (using Gainsight). Role requires experience in SaaS customer success, relationship-building, renewal forecasting, and familiarity with call center/CCaaS or fraud/authentication domains. Position is remote within the United States and requires up to 25% travel.

Pindrop is hiring a Senior Software Engineer for Platform Core to design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions. The role requires end-to-end ownership including deployment, monitoring, on-call incident response, and improving reliability, scalability, latency, and cost across shared platform systems. Required skills include 5+ years building backend services, strong experience with Python and/or Go, cloud-native development (Kubernetes/Docker) on AWS/GCP, and familiarity with PostgreSQL/Aurora, Redis, and RabbitMQ.

Pindrop is hiring a Senior Security Researcher (Red Team) to design and execute red team operations against GenAI systems, LLM pipelines, RAG architectures, APIs, SaaS products, and cloud environments. The role requires 3+ years of hands-on penetration testing/red team experience, demonstrable experience attacking GenAI/LLM systems (prompt injection, jailbreaking, model extraction), hands-on use of deepfake/voice synthesis tools, proficiency with offensive tooling and Python, and familiarity with cloud security and common security standards. US base pay range listed: $125,000–$165,000 USD.

Pindrop seeks a senior Strategic Account Executive (US - Remote) with 8+ years of strategic/enterprise sales experience to generate and grow license revenue, manage and expand accounts, execute solution-selling and ROI-driven methodologies, run proofs of concept, and close complex contracts. The role requires strong negotiation, forecasting, Salesforce usage, cross-functional collaboration, and domain familiarity with fraud risk, authentication, and identity verification.