
Manager of Customer Renewals
Leads a team of Renewal Managers to drive retention, execute renewals, manage risk, and maintain an accurate forecast. Requires 3+ years in SaaS renewals, account management, or related commercial roles, strong commercial judgment, negotiation experience (including multi-year SaaS agreements), and proficiency with Salesforce/CRM. Remote-first position with collaboration across Customer Success, Account Management, Finance, Legal, and Operations.