Fully remote (within the UK) role managing a portfolio of implementation and integration projects, providing advanced product and technical troubleshooting, conducting customer training, advocating product enhancements, and collaborating with cross-functional teams. Requires 5+ years of relevant customer-facing, project/account management, or implementation experience; occasional travel and on-call/non-traditional shift availability.

Fully remote (UK) Senior Implementation Specialist reporting to the Senior Manager, Implementation. Lead execution of implementation projects across Olo’s product domains, act as a product subject-matter expert, provide troubleshooting and training, champion customer needs, and collaborate with Project Managers, Technical Specialists, Product, Support, and Leadership. Requires 3+ years of relevant customer/project/integration experience and occasional after-hours/on-call work.