Provide front-line support for Nationwide Pet Insurance customers via phone, email and webchat. Responsibilities include outbound retention calls, inbound sales and renewal queues, resolving payment and policy issues, quoting and applying payments, and maintaining CRM records (Salesforce). Role is remote within the lower 48 U.S. states, requires Property & Casualty licensure in all 50 states, and involves scheduled shifts during 6am–6pm PST (M–F) and Saturday hours during peak periods.

Nationwide is building a pipeline for a remote Territory Manager (Inland Marine) to underwrite, price and manage complex commercial lines accounts, develop and execute territory and agency business plans, drive profit and premium, and maintain strong broker/agency relationships. Role requires substantial inland marine/commercial underwriting experience (preferred 7+ years), underwriting authority, sales/business development skills, and ~25% in-market travel. Position does not sponsor work authorization and may be filled in any of the lower 48 U.S. states.