
Commercial Lines Retention Agent - Direct Distribution
Nationwide is hiring a remote Commercial Lines Retention Agent to handle inbound/outbound calls and online chats for small commercial products across U.S. states. The role includes 10–12 weeks of weekday training, regular hours of 8:00–16:30 CT, and requires a valid Property & Casualty insurance license (or obtaining one within two weeks of start). Responsibilities include retention activities, cross-selling, quoting/binding, processing policy changes, acquiring trailing documents, and working with underwriting guidelines. Minimum three years of related experience is requested.