
Platform Solutions & Operations (PSO) Specialist
The PSO Specialist (Trace Focus) performs log-level investigations, data validation, and reconciliation across media platforms, DSPs, and internal systems using Databricks and SQL. The role creates detailed defect packages, executes engineering runbooks to trigger reprocessing or recovery, triages escalations, and collaborates with Engineering, Product, and Customer Success to reduce time-to-resolution. Good-to-have experience includes data warehouse design, ETL, pipeline monitoring, and production incident troubleshooting.