Remote UK-based Customer Success Manager role managing the full customer lifecycle for Enterprise and Mid‑Market accounts with responsibilities including onboarding, adoption, reporting, renewals, contract negotiation, and UK-specific compliance (copyright/licensing/NLA/ECLIPS). Requires 3+ years of customer-facing SaaS experience, familiarity with PR/media monitoring technology, and up to 10% travel.

Muck Rack seeks a remote (US) Account Manager with 3+ years of sales/account management experience to identify and close upsell and cross-sell opportunities across SMB and Mid Market accounts. Responsibilities include pipeline creation and forecasting, territory and account planning in partnership with Customer Success, selling across Muck Rack’s product suite (media intelligence, press releases, social listening, etc.), and meeting expansion revenue and forecast-accuracy goals. Role requires up to 10% travel.

Full-time, remote (United States) Enterprise Account Executive responsible for owning an enterprise territory: generating pipeline, conducting demos, negotiating contracts, and closing subscription-based SaaS deals. Requires 5+ years quota-carrying experience selling media intelligence, media monitoring, social listening, or related communications/insights platforms to PR, communications, corporate affairs, or marketing stakeholders. Role includes up to ~10% travel. US base salary advertised at approximately $80,000–$100,000+ with on-target earnings around $175,000+.

Muck Rack seeks a Senior FP&A Analyst to build driver-based financial models, maintain financial planning infrastructure (Pigment), own non-headcount expense management, automate KPI reporting, and provide executive-ready financial insights. The role partners with GTM, Engineering, Analytics, and Finance, reports to the Director of Strategic Finance, involves up to 10% travel, and lists a US base salary range of $100,000–$115,000+.

As a Press Release Operations Specialist, you will support customers through press release submission to delivery, troubleshoot publishing/formatting/scheduling issues, manage newsroom content, monitor release status, and escalate technical issues to Product and Engineering. Role is remote in the United States, works roughly 12:00 PM–9:00 PM ET, includes up to 10% travel, and has a stated US starting pay of $27/hour.

Muck Rack is hiring a Senior Account Manager to own pipeline and drive expansion (cross-sell and upsell) within Enterprise accounts for its PR and media intelligence SaaS products. The role requires partnering with Customer Success, strong prospecting/outbound skills, forecasting, and 5–8 years of enterprise sales or account management experience, with experience selling PR/media intelligence or related solutions.

The Outbound SDR will build pipeline via email, LinkedIn, and phone outreach, personalize prospecting using Muck Rack tools and AI workflows, maintain CRM records in Salesforce, and collaborate with Account Executives and Marketing. Success is measured by meetings booked, conversion to pipeline, and SDR-sourced revenue. The role expects ~1+ year of relevant experience, up to 10% travel, and a U.S. base salary of $53,000 with $68,000+ OTE.

Muck Rack is hiring a Director of Growth (SEO & Web) to own organic acquisition, SEO/GEO strategy, website experience, and CRO. The role (remote within the United States) requires leading SEO, technical site improvements, content partnership, experimentation/A/B testing, and building a growth team; the posting specifies 7–10+ years of relevant experience and a US base salary range of $150,000–$180,000.

First dedicated analytics leadership hire to manage analytics engineers and embedded business analysts, define a single source of truth for metrics, maintain dbt projects and semantic layer, set an AI analytics roadmap (natural-language querying and self-serve analytics), and balance ad hoc requests with infrastructure investment. Role reports to COO/CFO and expects up to 10% travel.

The Media Monitoring Automation Specialist will migrate manual workflows into automated, human-in-the-loop systems (using tools such as n8n), configure pipelines for content acquisition, validation, tagging, summarization and delivery, maintain SOPs and documentation, monitor and troubleshoot workflow and data quality issues, and support vendor-related processes. The role is remote (Bulgaria), requires up to 10% travel (including an annual company offsite), and the listed gross monthly salary in Bulgaria is approximately 1,200 EUR.

Muck Rack seeks a Media Monitoring Automation Specialist to migrate manual workflows into automated processes, configure and maintain workflows for content acquisition, validation, tagging, summarization and delivery, document SOPs, troubleshoot automation and data quality issues, and collaborate with internal teams and vendors. Role is remote (Bulgaria), requires up to 10% travel, and lists a gross monthly salary for Bulgaria of ~1,200 EUR.

Role to design, build, and maintain reporting and analytics features across Muck Rack’s platform. Requires 3+ years professional software development experience, strong Python and Django skills, frontend experience (preferably Vue.js), MySQL familiarity, RESTful API design, Git-based workflows, and willingness to participate in on-call rotations. Nice-to-haves include ClickHouse, Elasticsearch, Kafka, and Celery. Position is remote with priority for candidates in Bulgaria (UK and Ireland encouraged), up to 10% travel, and a stated Bulgaria salary range of €22,000–26,000+ annually.

Muck Rack seeks a Lead Software Engineer to design, build, and evolve distributed, event-driven ingestion pipelines that transform large volumes of unstructured content into structured, enriched data. The role requires partnering with Product, Search, Data Science, and Platform teams, mentoring engineers, and driving architectural decisions. Required: 8+ years' software engineering experience and proficiency with Python, streaming technologies (e.g., Kafka/Kinesis), microservices, gRPC/Protocol Buffers, and large-scale data systems.

Muck Rack seeks a Senior DevOps Engineer to design and standardize infrastructure and deployment workflows, operate and scale Kubernetes-based container infrastructure on AWS, improve observability and incident readiness, and mentor engineering teams. Requires 5+ years in DevOps/platform engineering with production Kubernetes, Terraform, AWS (EKS, S3, IAM, RDS, VPC, Route53), CI/CD tooling (e.g., GitHub Actions, CircleCI, Jenkins, Argo CD), and container tooling (Docker, containerd). Role is remote with priority for candidates in Bulgaria and encouragement for candidates in the United Kingdom and Ireland; up to 10% travel expected.

Muck Rack seeks a Customer Success Manager, Enterprise Agency to own a book of business, drive retention and expansion, manage renewals and forecasting, lead QBRs, collaborate with Support and Product, and deliver strategic recommendations to enterprise agency customers. The role is remote (United States), expects 5-8 years of relevant experience, and requires up to 10% travel.

Muck Rack seeks a Vice President of Sales to drive new business revenue across SMB, Mid-Market, Enterprise, and Strategic segments, lead and develop sales leaders, and improve forecasting, pipeline management, and win rates. The role is remote in the United States, expects 15+ years of sales leadership experience (B2B SaaS, with PR/comms familiarity), and up to 10% travel.

Senior quota-carrying sales role focused on sourcing and closing enterprise media intelligence opportunities, leading complex consultative sales cycles with PR/communications/insights buyers, partnering cross-functionally on GTM strategy, and supporting account transitions, expansion, and retention. Remote role based in the United States with up to 10% travel.