Customer.io is hiring a Senior Product Designer to own strategy, flows, edge cases, and shipped quality for a product area. The role expects ownership through implementation (including contributing code and to the Pluma design system), strong end-to-end flow design, mentorship of junior designers, and a demonstrated point of view on AI in interaction design. Compensation listed: $171,000–$193,000 USD per year.

Customer.io is hiring a Principal Product Designer (individual contributor, company-level design leadership) to shape the product design vision, drive the Pluma design system strategy, close design-to-implementation gaps, and lead AI/agentic interface design. The role requires 10+ years of product design experience, experience designing for developer/builder audiences (CLI, API-first), design system stewardship, mentorship, and executive-level communication. Remote for the Americas. Salary range provided: $245k–$276k USD/year.