Manage and mentor a technical writing team; design documentation structure, taxonomy, and authoring infrastructure (tools, templates, publishing workflows); author complex administrator and user guides; partner with product, engineering, support, and CSM to align content with releases; analyze feedback and support tickets to prioritize improvements. Requires 7+ years in technical writing and 3+ years managing writers in a SaaS environment; hands-on experience with MadCap Flare, Paligo, or equivalent.

MeridianLink seeks a US-remote Data Engineer (2–4 years experience) to design and maintain scalable batch and near real-time data pipelines, integrate internal and external sources, implement data models for analytics and reporting, ensure data quality and performance, and support CI/CD and infrastructure automation. Required technologies include Python, SQL, Apache Spark, Parquet, and Azure Databricks (Delta Lake, Delta Sharing, Unity Catalog); experience with BI tools such as Sisense is noted.

The Senior Technical Support Engineer serves as the deepest technical layer in Customer Support, owning end-to-end resolution of the most complex escalations. Responsibilities include triaging and deflecting inbound Jira tickets, executing targeted SQL queries, analyzing application and API logs, reading source code (C#, Java, Python, JavaScript), authoring detailed escalation tickets, mentoring Tier 1/2 analysts, participating in on-call rotations, and partnering with Product and Engineering in a SaaS/fintech context.

Responsible for defining integration patterns, API contracts, and shared integration infrastructure across product lines; provides cross-team technical direction, authors RFCs/ADRs/runbooks, and contributes hands-on to implementation. Requires 8+ years of software engineering experience, demonstrated technical leadership, experience with RESTful APIs, event-driven architectures, API gateway technologies, and deploying/operating integration workloads on cloud platforms (AWS preferred).

Hands-on role owning shared CI/CD platforms, MCP/LLM tooling and agent orchestration, and sandbox infrastructure (Kubernetes, Helm, provisioning, observability, cost and security controls). Requires 5+ years of software engineering experience with strong Python or TypeScript skills and experience operating CI/CD and cloud infrastructure at org scale.

Mid-level individual contributor responsible for building and extending platform services that handle federated identity, authentication flows, and authorization enforcement across MeridianLink products. Role requires hands-on experience with OAuth 2.0, OIDC, SAML, JWT, backend service development in Python or .NET, API/integration patterns (REST, event-driven), multi-tenant considerations, observability, and active use of AI-assisted development tools. Expected to participate in on-call rotations, write tests, mentor junior engineers, and support product teams integrating with the identity platform.

Role responsible for designing and implementing shared AI platform services (model serving, prompt management, retrieval infrastructure, embedding pipelines, vector store management), establishing integration standards, monitoring and safety practices, and driving adoption across product teams. Requires 8+ years of software engineering experience and 3+ years integrating LLMs/ML models into production; familiarity with cloud-managed AI services and regulated-industry constraints.

MeridianLink is hiring a UX Designer to design, prototype, and test user experiences for digital financial products (particularly online lending and account applications). The role requires 5+ years of experience, expert-level Figma skills, experience with design systems and prototyping (Axure a plus), familiarity with automation tools such as Make, and the ability to contribute to AI-assisted design workflows (e.g., Claude Code). The position is US remote and involves collaborating with product managers, engineers, and stakeholders to deliver usable, accessible, and visually polished solutions.

MeridianLink seeks a UX Designer with 5+ years of experience to design B2B enterprise and downstream consumer experiences for digital loan and account applications. The role involves end-to-end UX responsibilities—discovery, prototyping, testing, and specification—working closely with Product and Engineering, using Figma and design systems, and applying AI-assisted design tools.

Own the lifecycle of client deployments across MeridianLink’s software: manage onboarding and integrations, coordinate internal and external stakeholders, adhere to project schedules, educate clients on platform capabilities, identify issues and improvement opportunities, and translate feedback to Product. Requires a bachelor’s degree and 2–4 years relevant experience.

Lead end-to-end product strategy and roadmap for AI automation within a vertical SaaS lending platform. Work cross-functionally with engineering, data science, design, and compliance to ship production-grade AI features (model integration, data contracts, monitoring) and measure impact on efficiency, accuracy, and adoption. Requires 5+ years in product management, experience shipping AI/ML products, and domain familiarity with consumer lending or mortgage software.

Seeking a technically fluent Senior Product Manager (5+ years) to define and execute the AI platform strategy for a lending-focused SaaS product. Responsibilities include platform roadmap and standards (API versioning, model lifecycle, observability), developer experience, compliance and regulatory translation for lending, and defining SLOs and platform health metrics. Strong background in shipping production AI/ML features, working with ML engineers and data teams, and familiarity with platform infrastructure (model serving, vector DBs, event streaming, ETL/ELT) is required.

The Senior AI Engineer will lead implementation of complex systems, influence architecture and modernization, mentor team members, and ensure operational reliability. Required skills include C#, .NET/.NET Core, React.js, TypeScript/JavaScript, SQL, APIs, cloud-native development, AI development tools, distributed systems, and CI/CD. Minimum 5 years of software engineering experience.

Mid-level software engineering role focused on implementing product features and services across backend and frontend, collaborating on technical design, contributing to CI/CD pipelines, testing, monitoring, and operational reliability. Requires 3+ years of professional experience, strong C#/.NET and API skills, familiarity with Docker and cloud platforms (Azure/AWS), and experience with AI development tools.

MeridianLink seeks a Digital Marketing Manager on the Demand Generation team to manage and optimize paid media campaigns across Google, LinkedIn, Meta, YouTube and display/ABM platforms (e.g., 6sense). Responsibilities include campaign setup and optimization, segmentation and ABM programs, budget planning and pacing, tracking and attribution, reporting, and coordinating with cross-functional teams. Requires 2–4 years' B2B digital marketing/paid media experience and hands-on experience with LinkedIn Ads plus at least one other paid platform; familiarity with HubSpot and Salesforce is a plus.

Develop end-to-end predictive and optimization solutions to support credit underwriting decisions, including data wrangling, feature engineering, model development (classification, regression, clustering), hyperparameter tuning, validation, and deployment/MLOps. Requires 4+ years building and validating credit risk models and familiarity with loan origination systems, credit bureau data, and decisioning engines.

Software Engineer II role focusing on full software development lifecycle: requirements analysis, design, development, testing, deployment, monitoring and debugging. Requires ~2–4 years experience (or equivalent), experience with C# and React (VB.NET a plus), familiarity with Git and Agile/Scrum, and exposure to AI coding tools; finance/fintech background is a plus.

Responsible for drafting and negotiating complex SOWs and change orders for Professional Services engagements, defining scope, deliverables, timelines, acceptance criteria, and commercial terms. Partners with customers and internal stakeholders (Professional Services, Legal, Procurement, Finance, Sales) to mitigate risk, prevent scope creep, and enable timely delivery; develops templates, playbooks, and contracting guardrails and defines KPIs and milestone governance. Requires 8+ years of contract management/professional services experience in a SaaS environment.

The role owns vector stores for RAG, the feature store for training and inference, and graph data structures modeling applicants/products/decisions. Responsibilities include data discovery and profiling, building AI-ready datasets with lineage and freshness SLAs, evaluating retrieval/feature quality, and partnering with ML engineers and governance teams. Requires 4+ years of relevant experience and strong skills in Python, SQL, Databricks, vector & graph technologies, and embedding/LLM tooling.

Senior technical lead reporting to the VP of Data responsible for end-to-end enterprise data architecture: defining and building conceptual/logical/physical models and a meta-model, driving Databricks/Delta Lake lakehouse patterns, implementing PySpark/SQL reference code, designing integrations via IDMC and Databricks pipelines, and operationalizing governance, lineage, and metadata for a FinTech SaaS platform.