Lead the design, implementation, and operation of LivePerson’s observability platforms (logging, monitoring, tracing, alerting, synthetic monitoring) using technologies such as Elastic/ELK, Grafana, Prometheus, OpenTelemetry, Filebeat, Kafka, Logstash, Zabbix, Anodot, GCP/GKE, Kubernetes, Helm, Docker and IaC (Terraform/Ansible/CloudFormation). Role is fully remote and based in Sofia, Bulgaria; requires 5+ years in software engineering/DevOps/SRE or related experience.

Lead design, implementation, operation, and improvement of observability platforms (logs, metrics, traces, alerting, synthetic monitoring) on GCP. Work with technologies including Elastic Cloud, Loki, ELK, Grafana, Prometheus, OpenTelemetry, Kafka, Filebeat, Logstash, Zabbix, Anodot, Kubernetes/GKE, Helm, Docker, and IaC tools (Terraform/Ansible/CloudFormation). Role requires 5+ years experience in DevOps/SRE/cloud engineering and provides technical leadership and mentorship.

LivePerson is hiring a Senior Cloud Architect (Network & SRE) to design, deploy, and manage scalable GCP network architectures (VPC, Interconnect, Load Balancing, DNS), implement IaC for networking (Terraform), and partner with SRE teams to address connectivity, latency, and performance issues. The role requires 10+ years of relevant experience, strong GCP networking and IaC skills, scripting knowledge (Python, Go, or Bash), and US-based residency. Salary range: $150,000–$160,000 USD/year.

LivePerson is hiring a Senior DevOps Engineer based in Sofia to own and evolve GKE/GCP platform infrastructure. Responsibilities include designing Terraform automation, operating GitOps pipelines (FluxCD), managing secrets (Vault, GCP Secret Manager, SOPS/KMS), service mesh (Istio), CI/CD in GitLab, and monitoring with Prometheus/Grafana. The role requires 5+ years in DevOps/Cloud/SRE and applicants must be authorized to work in Bulgaria.