Principal DevOps/Observability role responsible for owning large-scale observability pipelines and platforms across logging, metrics, tracing, alerts and synthetic monitoring. Work includes building and operating systems using Elastic Cloud, Grafana, Prometheus, OpenTelemetry, Kafka, Kubernetes/GKE, Helm, CI/CD and IaC tools (Terraform/Ansible/CloudFormation), defining observability standards, and collaborating with DevOps, SRE, engineering and security teams.

Strategic leadership role managing EMEA Pre-Sales Engineering and Solution Architecture teams for LivePerson. Responsibilities include supporting new business through pre-sales, ensuring implementation success and technical governance, driving operational excellence, and partnering across Sales, Product, Engineering and Customer teams. Requires strong experience in solution architecture, pre-sales, SaaS platforms, APIs/integrations, cloud architectures and customer-facing technical leadership.

LivePerson is hiring a Senior DevOps Engineer based in Sofia to own and evolve GKE/GCP platform infrastructure. Responsibilities include designing Terraform automation, operating GitOps pipelines (FluxCD), managing secrets (Vault, GCP Secret Manager, SOPS/KMS), service mesh (Istio), CI/CD in GitLab, and monitoring with Prometheus/Grafana. The role requires 5+ years in DevOps/Cloud/SRE and applicants must be authorized to work in Bulgaria.

Lead product strategy and roadmap for Conversational AI products (including Conversational Builder, Agent Assist, KAI) with emphasis on scalability, accuracy, and low latency. Collaborate with engineering, data science, sales, and customer success to prioritize features, engage enterprise customers, define KPIs, and drive go-to-market efforts. Requires 7+ years product management experience and deep understanding of NLP, LLMs, dialog management, and SaaS platforms.

Hunter role within North American Enterprise Sales to open new accounts, lead complex multi-stakeholder sales cycles from initial engagement through close, build executive relationships, and consistently exceed revenue targets. Requires 6+ years quota-carrying sales experience (4+ years selling complex enterprise software/SaaS). Base salary range $140,000–$160,000 USD.

This fully remote, quota-carrying Enterprise Account Executive role focuses on acquiring net-new enterprise customers across the US, leading complex multi-stakeholder sales cycles, and consistently exceeding revenue targets. Requires 6+ years quota-carrying sales experience (including enterprise software), expertise in value-based selling, pipeline and account management, and use of MEDDPICC. Base salary range: $140,000–$160,000 USD/year.

LivePerson seeks a Support Engineer II to work with global customers and internal teams to resolve complex technical issues for its Conversational Cloud platform. Responsibilities include meeting SLAs, escalating and preparing cases, mentoring Tier 1, owning escalated L2 issues, and participating in internal support projects. Required: hands-on application support experience in a SaaS or web environment, strong troubleshooting, SQL, HTML/CSS, familiarity with APIs/SDKs and networking concepts, experience with monitoring tools (Fiddler, Wireshark, Chrome DevTools), English communication, and ability to work flexible hours and on-call. Location: Bulgaria.

Role requires designing and developing high-volume, low-latency, mission-critical backend services and REST APIs, debugging distributed microservice applications, participating in on-call rotations, and working with the Bots & Automation team on a bot runtime platform. Required skills include Java with Spring Boot, multithreading, SQL/NoSQL databases (Cassandra, MySQL), data-processing tools (Kafka, Airflow, Spark, Hadoop), Kubernetes, Git, and Jenkins. 7+ years experience and a bachelor's degree in computer science or related field.

LivePerson is hiring a Java Backend Engineer to develop and maintain high-volume, low-latency REST-based backend services and troubleshoot distributed microservice systems. The role requires 7+ years of experience, strong Java/Spring Boot skills, expertise with databases (SQL/NoSQL like Cassandra/MySQL), and experience with tools such as Kafka, Airflow, Spark, Kubernetes, Git, and Jenkins.

LivePerson is hiring a Junior DevOps Engineer to develop and maintain automation using Python, Terraform, Ansible, and Bash; work with Docker and Kubernetes; and utilize cloud services (preference for GCP). The role requires ~2 years Python experience and is located in/near Dallas, TX (hybrid). Salary range $90,000–$110,000 USD/year.

Join LivePerson's Conversational AI team as a Senior Software Engineer focused on Node.js and Python. Responsibilities include designing and implementing critical backend components, building high-volume low-latency distributed services, debugging and maintaining production systems, participating in on-call rotations, and mentoring engineers. Experience with LLMs, RAG, vector databases, Kubernetes, cloud (GCP or AWS), databases (SQL/NoSQL/Cassandra/MySQL), data processing frameworks (Kafka, Airflow, Spark, Hadoop), REST APIs, and microservices is required.

Role on LivePerson's AppSec team to manage and enhance application security tools (SAST, DAST, SCA), validate discovered vulnerabilities (manual review, Burp), perform application and infrastructure penetration tests, work with engineering to remediate issues, produce reports/metrics, and help maintain AppSec policies and training. Strong focus on cloud (GCP), web protocols and automation.

LivePerson seeks a senior Support Engineer (Support Engineer III) based in India (remote) to act as a Tier-3 SME for its Conversational AI platform. The role requires 5–7 years' experience, proficiency with SQL, ability to read Java/JavaScript/HTML, knowledge of SaaS/cloud infrastructure, web/network protocols, monitoring and logging tools (Grafana, Graphite, Kibana, Splunk), and experience troubleshooting end-to-end platform and backend systems. The role works US hours (5pm–3am IST), may include travel, overtime and on-call duties, and involves customer communication and cross-functional coordination.