
Head of Operations, Platform Product - Payward Services
This role is the functional operating lead for Payward Services' platform products (B2B2C), responsible for launch readiness (KYC/KYB, lending, unified APIs), operating US regulated entities, supporting state licensing (money transmitter, NMLS, state lending), managing operational risk and incidents, audit/exam readiness, and driving cross-functional execution across Product, Engineering, Legal, Compliance, Finance, and partners. Requires 8+ years experience with roots in strategy consulting and hands-on operational execution in fintech, bank, or crypto environments.