
Implementation Project Manager
The Implementation Project Manager leads multiple end-to-end SaaS implementation projects, guiding clients through technical decisions, integrations, and platform configuration. The role requires 5+ years of relevant experience (3+ years in SaaS implementation preferred), strong project management and platform integration knowledge, cross-functional collaboration with Sales, Product, Engineering, Support, and Customer Success, and responsibility for client satisfaction, timeline adherence, scope and budget management, and post-onboarding adoption metrics.