Join Rippling's Global Implementation team to lead implementations and drive adoption for German HQ’d clients. The role requires German and English fluency, German payroll or accounting experience, proven project management skills, and at least 3 years working with HR, payroll or accounting software. Familiarity with tools such as JIRA, SFDC, G Suite and Outreach is a plus.

The Executive Escalations Manager will own resolution of high-stakes, cross-functional customer escalations, serve as a single point of contact for executives and customers, perform root cause and trend analysis, and coordinate stakeholders across product, engineering, and support. The role requires strong executive and client-facing communication, project and stakeholder management, and experience in customer-facing operations.

Senior Manager responsible for strategy and execution of IT product implementations (Identity & Access Management, Device Management, Inventory, Third‑party IdP). Owns post-sales delivery, leads and grows a global team, partners with Sales/Product/Engineering/Customer Success, and drives operational processes, playbooks, metrics, and scalable implementations. Requires 10+ years in professional services/technical delivery and at least 2 years managing people managers.

As an Implementation Manager, you will partner one-on-one with clients to plan and implement Rippling’s HR, payroll, benefits, and IT products, manage implementations end-to-end, drive product adoption, and collaborate with Sales, CX, Product, and Engineering. The role requires 2+ years of hands-on implementation or customer experience at a fast-growing SaaS company and strong project management and communication skills.

Lead end-to-end management of complex client escalations across multiple countries and internal teams (payroll, benefits, product, legal, operations). Serve as primary client-facing lead, coordinate cross-functional resolution plans, conduct root-cause analyses, and implement preventive controls. Requires 8+ years in global HR operations/EOR services, strong knowledge of international employment frameworks, project management, and executive communication.

The Payments Licensing Specialist will lead end-to-end license acquisition (e-money, payment institution, lending) and oversee ongoing regulatory operations including reporting, renewals, and examinations. The role partners with Product, Engineering, Finance, and Legal to ensure payment capabilities comply with local laws and to build repeatable cross-border compliance workflows. Requires 3+ years' experience in legal, compliance, regulatory affairs, or paralegal roles within financial institutions, tech companies, or law firms.

Responsible for setting up and customizing new customer accounts, executing launches of Rippling's Spend Management platform, and driving retention and expansions across a book of SMB customers. Requires 2+ years in project management/onboarding/implementations and experience implementing or administering expense programs and corporate card programs; involves cross-functional collaboration with Sales, Support, Product, and Engineering. US-based role with On-Target Earnings listed at $160,000–$180,000 depending on tier/location.

Work one-on-one with clients to implement Rippling's HR, payroll, benefits, and IT products; manage implementations end-to-end, drive adoption, collaborate with Sales, CX, Product, and Engineering, and contribute to process and best-practice development. Requires 1+ years of implementation or customer experience at a SaaS company.

Work directly with customers to plan and implement Rippling products (HR, Payroll, Benefits, IT), manage timelines and milestones, drive product adoption, and collaborate with Sales, Account Management, Product, and Engineering. Requires 3+ years in implementation/customer experience at a SaaS company and 2+ years in a customer-facing HCM role.