Rippling seeks an Associate Customer Success Manager (internally titled Technical Account Manager) to manage long-term relationships and drive adoption of Rippling’s workforce platform. Responsibilities include technical consultation, escalation management, onboarding, training, and supporting renewals for a portfolio of customers. The role requires 3+ years in a technical, customer-facing B2B SaaS role and experience managing a portfolio of accounts; subject-matter expertise in HR, payroll, benefits, or HRIS is a plus. Position is remote for United States-based candidates (with exclusions noted for Bay Area and NYC metro).