Own the roadmap, conversation flows, partner-facing interfaces, and design execution for HTS Assist across chat and voice. Work hands-on in Figma, build prototypes (including using AI coding tools), define quality metrics (resolution, containment, escalation, CSAT), and partner closely with enterprise clients, Partner Solutions, and engineering. Requires 8+ years product management experience with strong design fluency, front-end experience, and familiarity with LLM-based products and prompt/behavior design.

Lead the product for HTS Assist's customer-facing conversational agent across chat and voice, owning conversation design, partner-facing interfaces, and the roadmap. Requires ~8+ years product management experience, design fluency (Figma), hands-on prototyping and front-end experience, and familiarity with LLM-based products, prompt/behavior design, and AI quality metrics.

Own the roadmap and experience for the customer-facing conversational agent across chat and voice, drive daily design work in Figma, build prototypes (including using AI coding tools), define quality metrics (resolution, containment, escalation correctness, conversation quality), and partner with enterprise clients and internal GTM/Success teams. Requires 8+ years product management experience, design fluency, hands-on front-end/prototyping ability, and working familiarity with LLM-based products and AI quality practices.

Lead the roadmap and day-to-day design decisions for Hopper HTS's customer-facing conversational agent across chat and voice, working hands-on in Figma, building prototypes with AI coding tools, and partnering with enterprise clients and Partner Solutions for implementation. Requires 8+ years product management experience, front-end experience, design fluency, and working familiarity with LLM-based products and conversational AI metrics.

Own the roadmap and design for the customer-facing conversational agent (chat and voice), engage enterprise partners for discovery and launches, produce flows and wireframes in Figma, build prototypes, and define quality metrics (resolution, containment, escalation correctness, conversation quality). Requires 8+ years product management experience, design fluency, front-end/prototyping skills, partner-facing enterprise experience, and familiarity with LLM-based products and AI quality practices.

Lead product ownership for HTS Assist's conversational agent across chat and voice. Responsibilities include roadmap ownership, partner discovery and launch decisions, hands-on design in Figma, building prototypes, specifying agent behavior and guardrails, and defining quality metrics (resolution, containment, escalation, conversation quality). Ideal candidate has 8+ years in product management, design fluency, front-end prototyping ability, enterprise partner experience, and familiarity with LLM-based products and prompt/behavior design.

The Workforce Experience Specialist will manage day-to-day employee experience and workplace operations at Hopper's Montreal headquarters (hybrid, 1–2 days/week onsite). Responsibilities include coordinating onboarding/offboarding with IT, Payroll and Talent Acquisition; running recognition programs and engagement events; managing facilities, vendors and WeWork access; producing People Ops reporting and dashboards; and identifying automation opportunities using AI and workflow tools. The role requires 3–5 years in People/HR/Workplace Operations and native/near-native Québécois French plus professional English.

Hopper is hiring an Assistant Controller to lead technical accounting (ASC 470/606/842, SBC, complex equity/financing), manage external audits, design internal controls and SOX readiness, oversee month-end close and multi-entity consolidation, and build automation connecting the data warehouse to NetSuite (including SQL/data mapping and reconciliation automation). The role emphasizes audit liaison responsibilities, AI-driven automation, and systems ownership.

Hopper is hiring an Assistant Controller (remote in Canada) to partner with the Global Corporate Controller to automate the close, connect the data warehouse to NetSuite, design reporting bridging GAAP and management figures, lead external audits, own technical accounting (including ASC 470/606/842, SBC), implement SOX/internal controls, and oversee accounting/AP/AR/cash teams. The role requires 10+ years of progressive accounting experience, an active CPA, public company and audit liaison experience, and hands-on systems/automation skills (NetSuite, SQL, AI tooling).

Hopper seeks an Assistant Controller to own technical accounting (ASC 470/606/842, SBC), lead external audits, design SOX/internal controls, oversee month-end close and multi-entity consolidation, and drive automation between the data warehouse and NetSuite. The role requires ~10+ years of progressive accounting experience, CPA designation preferred, and hands-on experience with audit management, technical accounting memos, NetSuite, and SQL or data querying.

Hopper is hiring an Assistant Controller to partner with the Global Corporate Controller to own technical accounting (ASC topics), lead end-to-end global audit management, design internal controls and drive SOX readiness, oversee GAAP-compliant month-end closes and multi-entity consolidation, and build automation and data flows between the data warehouse and NetSuite. The role requires 10+ years of progressive accounting experience, an active CPA, public company/audit experience, SQL or data-querying capability, and fluency in French and English.

Hopper is hiring a Director of Revenue Accounting (100% remote, USA) to build and own automated invoicing and revenue recognition processes in NetSuite, manage AR and collections across partner arrangements, reconcile large datasets using advanced SQL, and ensure ASC 606 compliance. The role reports to the Global Corporate Controller and requires a CPA and at least 8 years of progressive accounting experience.

Hopper seeks a Principal Product Manager (AI-native) to own end-to-end strategy and execution for pricing intelligence, supplier performance intelligence, and financial reconciliation across travel verticals. The role requires 5+ years in product management, hands-on experience with ML/model-driven systems (including LLM prompting), strong SQL skills, and experience shipping predictive and anomaly-detection systems. Locations listed: Washington D.C. and Chicago (remote).

Senior Manager responsible for end-to-end global payroll operating model (employees, contractors, EORs, PEOs, local providers), administration of employee equity in Shareworks, identifying and implementing HRIS integrations and automation, and strengthening payroll controls and compliance. The role manages a 2–3 person team, partners with HR Tech/IT/Finance, and is offered as an independent contractor (Locación de Servicios) based in Argentina.

Own the end-to-end global payroll operating model across employees, contractors, EORs, PEOs and local providers; manage and develop 2–3 direct reports; lead operational administration of employee equity in Shareworks; design and implement HRIS integrations and automation to reduce manual processes; strengthen payroll controls, compliance, documentation, and audit readiness; partner with HR Technology, IT, and Finance and resolve complex tax and market-specific payroll issues.

Lead the end-to-end global payroll operating model for employees, contractors, EORs/PEOs and local providers; manage operational equity administration in Shareworks; implement HRIS integrations and automation; strengthen payroll controls and compliance; establish processing calendars, metrics and dashboards; collaborate with HR Tech, IT and Finance. Role is remote (Montréal/Québec) within HTS (Hopper).

Lead and modernize end-to-end global payroll across employees, contractors, EORs/PEOs and local providers; manage 2–3 direct reports; administer employee equity in Shareworks; implement HRIS integrations and automation to reduce manual work; strengthen payroll controls, compliance, and audit readiness; partner with HR Technology, IT, and Finance to drive platform consolidations and resolve complex tax and market-specific payroll issues.

Player-coach role reporting to Head of People Operations & Workforce Technology at Hopper/HTS. Owns end-to-end global payroll across employees, contractors, EORs/PEOs and local providers; manages 2–3 direct reports; leads equity grant processing in Shareworks; implements HRIS integrations and automation; strengthens payroll controls, compliance, and audit readiness.

Reports to Head of People Operations & Workforce Technology to modernize and scale global payroll and equity operations across employees, contractors, EORs/PEOs and local providers. Responsibilities include managing a small team (2–3 direct reports), administering equity in Shareworks, designing HRIS integrations and automation workflows, consolidating payroll platforms, strengthening payroll controls and compliance, and implementing data scorecards and processing calendars.

Lead end-to-end global payroll operations across employees, contractors, EORs/PEOs and local providers; manage 2–3 direct reports; administer employee equity in Shareworks; implement HRIS integrations and automation; strengthen payroll controls, compliance, and audit readiness in partnership with HR Technology, IT, and Finance.