Lead Account Partner on the State & Local Services team responsible for owning a bookings quota and sourcing/closing professional services engagements (SOWs, fixed-price, multi-year) for government agencies. Role requires building executive relationships, solution scoping, navigating government procurement vehicles, partnering with channel resellers, maintaining Salesforce pipeline/forecasting, and leveraging AI tooling. 8+ years of relevant consulting or technology services sales experience in state/local government markets.

The role is a territory Account Partner for Salesforce Professional Services (Success Cloud), focused on selling outcomes-based and consumption-based services, building business cases, engaging C-level executives, and orchestrating internal teams to deliver measurable customer impact. Requires 6+ years of consultative sales experience (including 3+ years selling or delivering professional services), experience with large/multi-year pursuits, and fluency using AI tools for productivity.

Accountable for leading enterprise-scale professional services engagements (strategy and execution), partnering with executive stakeholders and internal teams, defining KPIs, managing multiple workstreams and PMs, and driving measurable business outcomes. Requires 7+ years project/program delivery experience, 5+ years implementing Salesforce, and possible travel (~25%).

Salesforce is hiring a senior Solutions/Principal Architect to lead enterprise-level technology transformation programs for Financial Services and Health & Life Sciences customers. The role is billable, involves architecture and delivery leadership, C-suite engagement, mentorship, and up to 80% travel. Required experience includes extensive consulting, cloud and integration expertise, data architecture, and leadership experience (10+ years).

Lead onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper AI SDR. Design and implement integrations with Salesforce and marketing automation platforms, architect scalable inbound pipeline strategies, configure conversational flows and qualification logic, partner with RevOps and Enterprise Architects on data models and governance, deliver analytics and Executive Strategic Reviews, and drive customer enablement and expansion. Requires 5+ years of mid-market/enterprise software experience, working knowledge of Salesforce, and experience with web/scripting technologies (HTML, CSS, JavaScript).

Lead and operationalize GDC-established AI-Native Delivery (AI-generated artifacts with human validation) in Japanese Salesforce projects. Responsibilities include leading requirements analysis, user-story generation, decision logging, automated build/deploy, observability, quality control of AI-generated artifacts, and collaborating with global GDC teams to adapt SPSM for the Japan market. Requires 5+ years enterprise systems delivery experience, fluent Japanese and business-level English.

Provide first-line technical support for Salesforce customers: troubleshoot standard features and customizations, manage customer expectations, create and maintain knowledge documentation, and escalate to internal teams as needed. Requires a bachelor’s in computer science or equivalent, 3–5 years in technical support/technical account management, and knowledge of internet technologies (firewalls, web servers, proxies), RDBMS/SQL, OOP concepts, XML/SOAP, and front- and back-end web technologies (JavaScript, Java, .NET, etc.).