
Customer Growth Specialist
You will own gross revenue retention and expansion for an assigned cohort, design and run scalable coaching (group sessions, cohort programs, asynchronous coaching), analyze retention and funnel data to spot drifting accounts and build repeatable playbooks. Required: 3+ years in coaching/consulting/customer success/digital marketing, strong facilitation, data literacy, and comfort using AI tools (team uses Claude).
Customer Success Manager Full-time